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Sales Support

Sales Support

TRAVELHOLIC VACATIONS SDN BHD 1445715V / 202201000018Petaling Jaya, Selangor, Malaysia
30+ hari lalu
Penerangan pekerjaan

Requirements

  • At least graduate from Secondary school or holding hospitality and tourism diploma
  • Fresh Graduates are welcome to apply
  • Prior experience in sales.
  • Able to speak and writing fluent English, Mandarin and Bahasa Malaysia
  • Strong communication and interpersonal skills.
  • Proficiency in computer programs and tools, such as Microsoft Office

Responsibilities

  • Prepare quotes and process bookings promptly and accurately.
  • Provide excellent customer service by answering client inquiries, resolving issues, and offering travel advice.
  • Prepare and maintain accurate travel documents, including itineraries, tickets, and invoices.
  • Collaborate with travel suppliers, airlines, hotels, and other service providers to obtain competitive quotations.
  • Upon quotation confirmation, coordinate with the operations team to finalize bookings and ensure all travel arrangements are in place.
  • Maintain and update customer databases with relevant information and booking details.
  • Perform general administrative duties such as filing, data entry, and managing correspondence.
  • Conduct follow-up communications with clients post-booking to ensure satisfaction and address any further needs.
  • Issue invoices and ensure payment collection before incurring any costs or commencing tours.
  • Any additional tasks assigned by supervisors or management.
  • Benefits

  • Health screening
  • Dental care
  • Birthday leave
  • PRS Company trip
  • Training and development
  • SOCSO
  • Skills

    Customer Service Communication Skills Sales Knowledge CRM Software Product Knowledge Problem-Solving Skills

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    Sales Support • Petaling Jaya, Selangor, Malaysia