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Key Account Manager

Key Account Manager

Agensi Pekerjaan Executive Recruiters Sdn BhdKuala Lumpur, 10, my
14 jam yang lalu
Penerangan pekerjaan
  • Strategically lead and manage key customer accounts to drive the growth of health supplement portfolio across retail, pharmacy, and e-commerce channels.
  • Execute and monitor annual business plans, promotional campaigns, planogram compliance, and merchandising initiatives to enhance brand visibility and sales performance.
  • Align with marketing teams to implement brand strategies and new product launches across key accounts, ensuring consistency with the company’s wellness-driven vision.
  • Foster strong, long-term partnerships with key accounts through regular business reviews, category insights, and collaborative growth planning.
  • Coordinate and oversee all sales-related inquiries, customer feedback, and order fulfilment activities to maintain high customer satisfaction and operational efficiency.
  • Work closely with the supply chain team to ensure timely delivery of products, meeting customers’ delivery schedules and expectations.
  • Plan, implement, and evaluate account-specific trade marketing and promotional activities in line with commercial objectives.
  • Lead, coach, and manage a team of in-store promoters and brand ambassadors to ensure excellence in execution and brand advocacy at the point of sale.

    • Requirements

    • Minimum 5 years of key account management experience in the health supplement, OTC healthcare, or FMCG industry, with a strong track record of delivering commercial success.
    • A degree in Science, Nutrition, Food Science, Biotech, or related discipline is preferred and will be a strong advantage.
    • Willingness to travel locally to engage with customers, conduct field visits, and support health-related exhibitions and trade events.
    • Strong commercial acumen, interpersonal skills, and the ability to influence decision-makers across different levels.
    • Excellent numerical analysis, negotiation, and communication skills.
    • Independent, self-motivated, and capable of working in a fast-paced, goal-driven environment.
    • Proficient in Microsoft Office applications and familiar with sales or CRM systems.
    • Must possess own transport.
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    Key Account Manager • Kuala Lumpur, 10, my