The opportunity
EY is looking for Experience Design Lead to join our Customer team in the execution of clients’ assignments in the areas of :
- Digital Product Design
- Customer Experience Strategy
- User Experience Design
- User Interface Design
Your key responsibilities :
Lead a team to create world-class user experience and translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences.Facilitate the client’s product vision by researching, analysing customer data, user-testing experiences, user interviews and market validation.Identify business and design problems, devise elegant solutions, and make strategic suggestions related to functions and features.Responsible for the effective management and delivery of complex processes, solutions and / or projects, maintaining focus on quality and risk management, while navigating operational and organizational dynamics.Enable the implementation of concepts, solutions and systems that have been defined through research, strategy, ideation and innovation in the experience designCreate engaging user experiences for products and technologies, incorporating visual, content, technical and functional elements that facilitate ease of access, understanding and usage, aligning the needs of users to the priorities and values of the business to the priorities and values of the businessTo qualify for the role, you must have
Minimum of 6 years of professional experience with a proven track record of successful projectsStrong leadership skills and experience in managing design projectsAbility to work in a fast-paced, collaborative environment and manage multiple projects simultaneouslyIdeally, you will also have
Designed digital products (websites, mobile app and systems) for enterprise, preferably in FMCG / Telco / Online Marketplace industry for small to large clientsFamiliarity with various Digital tools, ranging from Adobe Suite to enterprise to open source solutionsAbility to present your designs and sell your solutions to various stakeholders and clientsBasic knowledge in digital analytics and make your design decisions based on dataBasic understanding in Design Thinking and Agile / Scrum methodologyWhat we look for
Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry. An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization. If you’re ready to take on a wide range of responsibilities, and are committed to seeking out new ways to make a difference, this role is for you.
What we offer
EY offers a competitive remuneration package commensurate with your work experience, where you’ll be rewarded for your individual and team performance. We are committed to being an inclusive employer and are happy to consider flexible working arrangements (FWA), where this may be needed, guided by our FWA Policy. Plus, we offer :
Continuous learning : You’ll develop the mindset and skills to navigate whatever comes next.Success as defined by you : We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.Transformative leadership : We’ll give you the insights, coaching and confidence to be the leader the world needs.Diverse and inclusive culture : You’ll be embraced for who you are and empowered to use your voice to help others find theirs.