Requirements
- Bachelor’s degree in Information Technology, Computer Science, or any related field.
- 1–2 years of relevant experience in asset management, IT support or technical assistant roles is an advantage.
- Proficient in English and Malay (spoken and written).
- Familiarity with both Windows and Mac operating systems, Microsoft Office Suite, Google Workspace, and basic networking.
- Strong troubleshooting and diagnostic skills — especially under time-sensitive or event-related conditions.
- Detail-oriented with solid organizational and documentation skills.
- Good communication and interpersonal skills to support both technical and non-technical teams.
- Willingness to learn new tools and systems as the company evolves.
- Possesses own car and is able to drive (for offsite or event-based support).
Responsibilities
Provide day-to-day technical support for hardware, software, and network-related issues within the company.Install, configure, and maintain all company assets including desktops, laptops, printers, routers, any company equipment etc.Support system updates, software installations, and basic network maintenance.Create and maintain documentation for IT procedures, equipment usage guides, and asset logs.Assist with user access setup for new staff (computer, server access, etc.).Asset Management :
Maintain and manage the company’s asset inventory.Track asset movement and ensure proper check-in / check-out documentation for internal and external usage.Support technical requirements for events and on-site activations, including equipment setup, testing, and troubleshooting.Liaise with third-party vendors and service providers for repairs, procurement, or project-specific needs.Perform on-site troubleshooting and maintenance.Assist with ad-hoc related tasks as assigned.Benefits
Medical Insurance : Claimable up to RM75,000.00 per yearRM500 Outpatient Yearly Medical ClaimAllowances, Increments and BonusesAccess to our Staff Awards SystemReimbursement of Travelling and Food Renumeration for work purposes.Free monthly snacks.Tea / Coffee / Water Filter in the office.Special Occasions, Festive Celebrations and Company Trips.Own individual desktop PC or laptop equipped with the latest technology.Additional Benefits
Annual LeaveMedical and Hospitalisation LeaveEPF / SOCSO / PCBPerformance BonusCompany Trip5 Working DaysTraining ProvidedSkills
Asset management Attention to detail Communication skills Technical Support Problem Solving Problem Analysis
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