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Executive - Personal Financial Services Telemarketing (Credit Shield Sales)

Hong Leong Bank BerhadPJC, PJ City

1 hari lalu

Penerangan pekerjaan

If you are looking to excel and make a difference, take a closer look at us…

Functional

Make outbound calls to HLB credit cards customers to promote and sells HLCSP
Provide information about the features and benefits of various assurance services, addressing customer needs and concern.
Handle customer objections and work to overcome them through effective communication and persuasion techniques.
Maintain a positive and professional attitude while handling customer inquiries
To ensure daily and monthly productivity target is achieved and exceed sales performance indicators

set by management.

To maintain and uphold service standards ensuring it is complying to the compliance and consistency of Code of Conduct & Ethic policy in cards acquisition effort at all times

Keeping abreast with competitive issues, products and the financial market.

Active participation in providing feedback during discussions

Fostering positive relationship with team members within team and department.

To carry out any other duties as directed by the management.

Organizational

Adhering to department process and procedures in complying to audit, regulatory, and compliance;

Respect the HLB culture & take an active role in the communities;

Participate and display team work in all aspects of work, projects and assignments, Group Management Programs etc. at all times.

Education / Qualification

Minimum SPM and above.

Good communication and interpersonal skills.

Experience

2 – 3 years in sales industry, preferably in Telemarketing environment is an added advantage.

Fresh graduates are welcome to apply.

Good command of English / Bahasa Malaysia / Cantonese / Mandarin languages. Multi-lingual skill will be an added advantage.

Able to work under pressure, aggressive and result-orientated.

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Executive Executive • PJC, PJ City