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Customer Service Executive
TT Freight & LogisticsSubang Jaya, Selangor, Malaysia20 hari lalu
Penerangan pekerjaanRespond to customer inquiries online and provide timely solutions. Liaise between China and Malaysia warehouses for order coordination. Handle complaints and resolve customer issues professionally. Maintain accurate records of customer interactions and logistics updates. Assist with general administrative tasks related to logistics operations. Ensure excellent service quality and customer satisfaction. Basic Salary RM2,500-RM3,500 + Other Allowances + SOCSO, EPF & EIS Constant Career Growth and a reputable company in the logistics industry are the trends and necessary services nowadays. Working Hours : Monday to Friday : 9 AM – 6 PM (office-based). Saturday : 9 AM – 6 PM (WFH). Training Provided. Company Trips & Team Building.
Requirements
- Minimum SPM or above qualification.
- Fresh graduates are welcomed to apply.
- High emotional intelligence (EQ) with strong communication and problem-solving skills.
- Proficient in Mandarin for effective communication.
- Prior experience in customer service or logistics is an advantage.
- Ability to multitask and work independently.
- Responsible and detail-oriented.
Responsibilities
Benefits
Skills
Communication Skills Problem-solving Skills Customer Focus
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Customer Service Executive • Subang Jaya, Selangor, Malaysia