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Senior Manager Operations Strategy and Planning

Senior Manager Operations Strategy and Planning

Prudential plcKuala Lumpur, Malaysia
18 hari lalu
Penerangan pekerjaan

Responsibilities

Strategic Planning and Project Management :

  • To support and drive Group / Regional projects in consultation with management and stakeholders.
  • Liaison to explain, support, consolidate analysis of data and implementation support followed by evaluations of options and implementation for group projects
  • Execute strategic plans to achieve business goals and objectives.
  • Conduct market analysis andpetitive benchmarking to inform strategic decisions.
  • Collaborate with Operations team and senior management to identify growth opportunities and areas for improvement.
  • Provide data driven insights for decision making
  • Lead and manage strategic Operations projects
  • Goodernance on project roll-out within Operations and Tech.
  • Review and lead periodic capacity planning across the teams.
  • Coordinate cross-functional teams to ensure project milestones are met and provide regular updates on project status and oues.

Operational Support :

  • Regularly track KPIs to ensure Group projects / TOM delivers value.
  • Develop / update procedures or template, where required to ensure consistency in practice of Technology & Operationsernance related activities.
  • Monitor and analyze key performance indicators (KPIs) and Cost to drive operational excellence. Identify areas of concerns and opportunities for onward discussion
  • Monitor and tracking overall efficiency, vendor contract renewal, ACR / ROI and other key matters.
  • Continuous improvement : identify opportunities for enhancingernance processes and rmend improvements to reduce risk exposure and enhance operational efficiency.
  • Support management / stakeholders' update / presentations on Technology & Operations related matters.
  • Review Operations and Technology employee engagement actions.
  • Promote collaboration and knowledge sharing across the organization.
  • Act as centralized team to collaborate on key initiatives as assigned and review Ops training needs and capability.

    • Qualifications :

  • Bachelor's degree in Business Administration, Finance, or a related field.
  • Minimum of 5 years of experience in strategy and operations within the insurance or Takaful industry (preferred).
  • Proven track record of leading strategic initiatives and managingplex projects.
  • Strong analytical and problem-solving skills.
  • Excellentmunication and interpersonal skills.
  • Ability to work effectively, minimum supervision in a fast-paced, dynamic environment.

    • Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. Job ID 25010391

    Buat amaran kerja untuk carian ini

    Operation Manager • Kuala Lumpur, Malaysia