Requirements
Professional Consultation
- Attend to customer enquiry (phone call and walk in by giving excellent customer care and services
- Perform Speed Mapping analysis
- Serve & build rapport with customers
- Handing customers complaints
- Follow standard grooming & SQ & Employee handbook guideline
Responsibilities
Customer Service
Greet and engage customers in a friendly and professional manner.Understand customer needs and provide personalized beauty advice.Build strong customer relationships to encourage repeat business.Product Consultation & Sales
Provide expert product recommendations based on skin type and concerns.Explain product benefits, usage, and application techniques.Achieve individual and store sales targets.Demonstrations & Applications
Perform product demonstrations and basic makeup / skincare applications.Educate customers on proper skincare routines and product combinations.Inventory & Merchandising
Assist in stock monitoring and replenishment.Ensure product displays are clean, organized, and visually appealing.Follow company guidelines for promotional displays and new product launches.Operational Support
Handle POS transactions, returns, and exchanges professionally.Maintain cleanliness and hygiene of the counter or treatment area.Ensure compliance with store policies and company standards.Benefits
Commission PayoutStaff purchase allowanceAdditional Benefits
Annual Leave