Client Onboarding Specialist Digital Banking

Requirements

Qualifications & Skills

At least 1 year of experience in onboarding documentation roles within banking or digital finance

Excellent attention to detail and process discipline

Strong organizational and analytical abilities; proficient in Microsoft Office and client onboarding systems

Good communication skills (internal cross-functional coordination; this is not a client-facing role)

Bachelor’s degree in Business, Finance, or related field preferred

Responsibilities

Key Responsibilities

Process account onboarding documentation, ensuring completeness and regulatory compliance

Review source-of-wealth / supporting documents, perform system data entry and record-keeping

Coordinate internally with compliance, legal, risk, and product teams to clarify onboarding actions

Maintain SLAs for documentation turnaround and contribute to continuous process improvements

Generate periodic onboarding and audit reports for management review

Benefits

Annual Leave EPFSocsoEISMedical benefits Other perks upon confirmation

Additional Benefits

• Training Provided

Skills

Client Onboarding Business Process Management (BPM) Customer Experience Communication Skills Analytical Skills Problem Solving Project Management

Important Information

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