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Key Account Manager - Igaming & Payment Gateway (Fintech Experience Preferred)

Key Account Manager - Igaming & Payment Gateway (Fintech Experience Preferred)

Werkwonder Sdn BhdBukit Jalil, Kuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

Requirements

Must Have :

  • 3–5 years of experience in account management or business development .
  • Experience in the iGaming or online entertainment industry .
  • Solid understanding of payment gateway technologies (e.g., card acquiring, e-wallets, PSPs).
  • Background in or exposure to fintech platforms or digital payments .
  • Strong communication, negotiation, and presentation skills.
  • Analytical mindset with ability to interpret data and client metrics.
  • Fluent in English (additional languages are a plus).

Nice to Have :

  • Familiarity with AML / KYC, fraud prevention , and payment compliance frameworks .
  • Regional experience across SEA, EU, or LATAM markets .
  • Experience working with CRM tools (e.g., Salesforce, HubSpot) and BI dashboards.

    • Responsibilities

    We are seeking a dynamic and results-driven Key Account Manager (KAM) to manage and grow strategic relationships within the iGaming and online payment gateway sectors . The ideal candidate will have strong fintech experience , a customer-centric mindset, and the ability to navigate complex commercial and regulatory landscapes.

    You’ll be the main point of contact for high-value clients, ensuring optimal integration, satisfaction, and long-term value creation.

  • Own and manage a portfolio of high-value iGaming and fintech accounts across multiple regions.
  • Serve as the primary liaison between clients and internal teams (tech, compliance, product, risk).
  • Monitor and analyse client performance , usage, and KPIs to identify upsell and cross-sell opportunities.
  • Coordinate with technical teams to ensure smooth onboarding and integration of payment solutions.
  • Lead strategic business reviews , performance reports, and partnership growth plans.
  • Stay updated on regulatory changes and compliance issues in online gaming and payments.
  • Resolve client issues proactively and escalate when necessary to meet SLA standards.
  • Support the product team with feedback to optimise features and enhance the payment ecosystem.

    • Benefits

    Competitive salary + performance bonus

    Flexible working arrangements

    Growth in a fast-paced, global fintech

    Career development

    Skills

    Key Account Management iGaming B2B Sales Client Relationship Management Business Development Negotiation Account Planning

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    Buat amaran kerja untuk carian ini

    Key Account Manager • Bukit Jalil, Kuala Lumpur, Malaysia