Applications Engineer, Malaysia Market

Introduction

The Tornos Group is a world leader in industrialization solutions. TORNOS has always been the pioneer in the development, manufacture and distribution of automatic Swiss-type lathes and multispindle machines. We are proud of our 130-year history and our 640 employees worldwide.

The Tornos culture is based on trust, innovation, passion and excellence. To meet the complex challenges of the industrial world, we recruit the best talents and develop their skills for the future. Working as a team and sharing the same values make us stronger. We are agile, confident, open, collaborative and bold.

Mission

• Provide technical support to the Sales team and customers by identifying the strengths of Tornos Products
• He will have to carry out these various tasks on different types of technology, ranging from single-spindle lathes with 5 to 10 axes, to multi-spindle lathes, as well as products used in the milling field
• If necessary, he / she may take on the coordination of some of the FSE employees assigned to him / her (e.g. in the context of the training of Junior and Standard FSEs)
• In the long term, he / she can progress to the highest technician level, namely "Technician (FSE) Instructor"
• Finally, he / she contributes to the creation of the Tornos brand on our customers' sites through his / her professional attitude

Your responsibilities

Support the Sales department by providing technical assistance during meetings with customers

Support the Sales department by preparing machine quotations and cycle time calculations

Provide training to our customers on the programming and setting up of our machines

Provide technical support to our customers to optimize the manufacturing process

Provide technical support to our Customer Service team for complex diagnostic tasks at customer site

Coordinate the training of Junior employees in consultation with the Head of Service Center

Report his / her working hours using the system provided

Prepared to travel throughout Malaysia and on occasion overseas

Your profile

Mandatory :

English

Knowledge of ISO programming for lathe machines

Knowledge in the field of metal cutting i.e cutting parameters and tool selection

Experience in the definition of a machining process in the field of turning or bar turning

Proven experience as a setup technician in the machine tool industry / manufacturing, including mechanical and electrical knowledge gained in the field

Proven experience in the use of CAD / CAM and Microsoft Office

Experience in the use and maintenance of industrial equipment

Experience in leading and working within small teams

Experience in training employees in connection with the complex handling of equipment and programming