RESPONSIBILITIES : - Provide continuous technical support via telephone and email related to the product - Employ a high level of interpersonal and communication skills to move beyond customer’s frustrations and solve customer’s problem - Identify the level of technical knowledge and adjust technical communications to solve customer’s problem - Conducting basic probing to determine the next action for any software related to enquiries [Apply now at https : / / my.hiredly.com / jobs / jobs-malaysia-afj-careers-resources-job-internship-technical-support-executive]
REQUIREMENTS : - Excellent English and Mandarin verbal communication skills - Fresh Graduates who are interested to start their career in a call centre are also encouraged to apply – Full Training Provided - Fresh Graduates with Cert / Degree / Diploma in IT encourage to apply - Must be willing to work on rotational shifts - Must be willing to work in Ara Damansara
Technical Support • Kuala Lumpur, MY