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Sales Associate

Sales Associate

MontblancKuala Lumpur, 14, MY
30+ hari lalu
Penerangan pekerjaan

KEY RESPONSIBILITIES :

Sales

Developing strong sales turnover for the Store in accordance with the store strategy

  • Meeting the turnover targets set by the Store Manager
  • Respecting discount policy
  • Achieve Key performance indicators defined by the Store Manager

Client Management

Satisfying customers

  • Welcome & handle the clients in the respect of the Maison’s standards (in the Store, on the phone, by mail, or during events) Advise, convince & ensure that each sales is handled accordingly

    • Building a long-term relationship with the client

  • Ensure and determine the prospect and the follow-up with new clients (local and international) Invite clients to activations and / or events, with post follow-up

    • Customer Service SAV

  • Take care of each case according to the Maison’s standards Follow up on each case and communicate to the Store Manager each problem

    • Product / Merchandise / Inventory Management

    Participate to the good management of the stock

  • Reception & transfer Take part on inventory management / stocktake Check that all products are correctly handled & priced Look after the merchandising (products are correctly emphasised according to the Store priorities, cleanliness, prices, etc.)

    • QUALIFICATIONS :

  • Strong communicator with clients, team and cross functional colleagues and stakeholders
  • Minimum 2 years of experience from retail handling with multiple categories and familiar with luxury retail requirements
  • Digitally savvy and able to pick up new technologies (Mobile APPs, social media, Zoom, Teams etc) that would be explored for clienteling and internal communications.
    • Buat amaran kerja untuk carian ini

    Sales Associate • Kuala Lumpur, 14, MY