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Customer Service Officer (Inbound Call)

Customer Service Officer (Inbound Call)

Cretev Sdn BhdBangsar, Kuala Lumpur, Malaysia
5 hari lalu
Penerangan pekerjaan

Requirements

  • Fluent in spoken English & Bahasa Malaysia.
  • Minimum SPM (pass) / Certificate / Diploma / Degree holders.
  • Fresh graduates are encouraged to apply.
  • Able to work in shift.
  • Able to work IMMEDIATELY.
  • No experience required. Training will be provided.
  • Familiar with Microsoft Office.

Responsibilities

  • Handle inbound customers inquiries & request via voice & alternate channel.
  • Providing customers with solutions to their technical issues, general and product enquiries as well as giving billing information provided by the system.
  • To ensure that each transaction is handled in a way that contributes to overall customer satisfaction and increases customer loyalty.
  • Any other tasks as assigned by Supervisor.

    • Benefits

  • Position : Customer Service Inbound Call
  • Basic Salary : RM1,900 (not include allowance)
  • Location : Bangsar, KL (near LRT Kerinchi)
  • Working Hours : 9am-6pm

    • Why you should join us :

  • An opportunity to work in GLC environment
  • Good way to start your career by working with vibrant and positive environment.

    • Salary Package

  • Attractive remuneration package (Good basic salary, allowances, performance allowances, etc)
  • Overtime pay for extra hours of work
  • Contribution to EPF / SOCSO / EIS
  • Annual Leave
  • Panel Clinics
  • Health insurance
  • Contract length : 12 months (renewable)

    • Additional Benefits

  • Training Provided
  • Allowance Provided

    • Skills

    Buat amaran kerja untuk carian ini

    Customer Service • Bangsar, Kuala Lumpur, Malaysia