Talent.com
Tawaran kerja ini tidak tersedia di negara anda.
Customer Service Executive

Customer Service Executive

Joygo Sdn BhdPuchong, Selangor, Malaysia
18 hari lalu
Penerangan pekerjaan

Requirements

  • Minimum Education :  Diploma or equivalent
  • Required to speak in Mandarin, English, and Bahasa Malaysia. Fluency in Mandarin is compulsory as the role requires candidates to deal with Mandarin speaking counterparts
  • Fresh graduate with no experience is welcome to apply, but ability to communicate clearly and concisely is essential
  • Customer-focused orientation - prioritize customers’ satisfaction
  • Mental strength - capacity to endure pressure or uncertainty without becoming negative towards self or others
  • Effective communication and interpersonal abilities

Responsibilities

  • Responsible for daily operation, deliver excellent customer service to deal and resolve players’ queries and issues
  • Actively collect feedback from players, summarize them and submit promptly to operation team for improvement
  • Perform data collection and analysis, propose operational improvement plans from players’ perspectives to optimize users’ experience
  • Ensure high quality service standards are met, maintain and / or increase customer connections
  • Perform other ad-hoc assignments as needed

    • Benefits

  • 5 working days
  • Annual leave, medical leave, and hospitalization leave
  • EPF / SOCSO / PCB
  • Annual bonus
  • Performance bonus
  • Company trip
  • Allowance
  • Near Public transport (Pusat Bandar Puchong station within walking distance)
  • 5 working days / week (regardless weekdays or weekends)
  • Morning shift - 9 : 30am - 6 : 30pm (Lunch break 12 : 30pm - 2 : 00pm)
  • Evening shift - 3 : 00pm - 12 : 00am (Lunch break 6 : 00pm - 7 : 30pm)

    • Additional Benefits

  • Annual Leave
  • Medical and Hospitalisation Leave
  • EPF / SOCSO / PCB
  • Annual Bonus
  • Training Provided
  • Allowance Provided
  • Performance Bonus
  • Overtime Pay
  • 5 Working Days
  • Company Trip
  • Flexible Working Hours

    • Skills

    Customer Relationship Management

    Important Information

    Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

    Learn More Save

    Buat amaran kerja untuk carian ini

    Customer Service Executive • Puchong, Selangor, Malaysia