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Process Executive-Ops JP Speaker

CognizantKuala Lumpur, Malaysia

17 hari lalu

Penerangan pekerjaan

Responsibilities

Listing Review (Verify and review information as per policy and guidelines).
Analyze the data, reviews, moderated and fixes relevant data, Resolves user reports and queries.
Basic Listing Review.
Listing verification. Identify spam trends and escalate to relevant teams.
Adhere to process quality metrics and strive to exceed the monthly / annual quality & productivity targets.
Gather information via outbound calls to businesses.
Work collaboratively with the Team Leads

Other requirements :

Candidate should befortable to work in normal working hours and work overtime

Ability to work with a high degree of accuracy (great attention to detail / content review)

Ability to work in a fast-paced environment with minimal supervision

Customer service orientation and ability to work in a team

Strong keyboard and analytical skills

Ability to perform in adverse situations

About Cognizant :

Cognizant (Nasdaq : CTSH) engineers modern businesses. We help our clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we're improving everyday life. See how at cognizant or @cognizant. Job ID 00063970751

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Speaker • Kuala Lumpur, Malaysia