Business Analyst

Responsibilities

• Work closely with business & product owners to analyse, evaluate and understand business pain points / needs / opportunities by conducting a thorough analysis of business processes, systems and data related to health insurance
• Liaise with relevant Regional and Local business and technology teams to develop detailed documentation, including journey maps, process flows, business requirements and user stories
• Evaluate existing processes and systems to identify areas for improvement and optimization
• Facilitate prioritisation of user requirements / user stories based on business priorities & criticality, product backlog, & the business case
• Collaborate with UI / UX team on the design, flow and look-and-feel of prioritized solution
• Analyse and interpret data sets to extract actionable insights and drive informed decision-making
• Facilitatemunication between technical and non-technical teams to ensure alignment and successful project delivery
• Work with relevant business and technology teams to ensure users stories have been developed to standard, meet the agreed acceptance criteria within the planned timelines
• Support project management activities, including project scoping, task scheduling, progress monitoring, issue management and escalation to ensure projects are delivered within timeframe

Experience

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements. Job ID 25020347