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Technical Support Representative [Mandarin Speaker- Spoken]

Aegis BPO Malaysia Sdn BhdPetaling Jaya, Selangor, Malaysia

1 hari lalu

Penerangan pekerjaan

Requirements

Proven experience in a technical support or customer service role. However, Fresh graduates & SPM leavers are welcomed to apply. Training will be provided.
Mandarin is required as you will need to support mandarin speaking clients, only require to speak
Excellent communication skills and a strong customer-focused attitude.
Strong analytical and problem-solving skills.
Ability to work independently and as part of a team.

Responsibilities

Provide technical support to customers via phone.

Guide customers through step-by-step solutions in a friendly and professional manner.

Collaborate with team members and other departments to resolve complex issues.

Stay up-to-date with the latest technology trends and product updates.

Benefits

Competitive salary and comprehensive benefits package.

Opportunities for professional growth and career advancement.

A vibrant and inclusive work environment.

Ongoing paid training and development programs.

Fun company events and team-building activities.

Why Join Us?

Be a part of a forward-thinking company that values innovation and creativity.

Work with a supportive and friendly team that encourages growth and collaboration.

Enjoy a flexible work schedule and the potential for remote work opportunities.

Make a real impact by helping customers and improving their technology experiences.

Additional Benefits

Annual Leave

EPF / SOCSO / PCB

Training Provided

Skills

Customer Service Technical Support Communication Skills Mandarin (Spoken)

Important Information

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Mandarin Speaker • Petaling Jaya, Selangor, Malaysia