1. Plan and prioritize resources to enhance revenue growth and achieve agreed-upon targets.
2. Assist customers with product applications, method development, and troubleshooting. Coordinate with vendors' technical team and monitor customer satisfaction.
3. Develop short-term and long-term strategies to aggressively drive organic growth.
4. To participate in all training activities (local or overseas) provided by the company or the company’s vendors.
5. Prepare and submit accurate sales-related documents, including weekly and monthly reports on sales, forecasts and performance metrics to Department Manager.
6. To participate in all initiatives and activities including but not limited to marketing, seminars and roadshows undertaken by the department and company.
7. Act as primary point of contact for assigned accounts, addressing inquiries and concerns promptly, professionally and ensure customer's expectations are met.
8. Ensure effective communication regarding the collection of outstanding invoices.
Adhere to company guidelines in Malaysia, acquire required qualifications and agreements, and follow government regulations.
Keys to Success :
A proven track record in sales preferably B to B business manner.
Education
Experience
Knowledge, Skills, Abilities
Physical Requirements / Work Environment
Hybrid
Benefits
We offer competitive remuneration, annual incentive plan bonus, medical benefits, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Account Manager • Selangor, Selangor, Malaysia