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Barista

Barista

Glimbite Holdings Sdn BhdPuchong, Selangor, Malaysia
23 hari lalu
Penerangan pekerjaan

Requirements

Brand : Heytea

Location : Puchong

Join Heytea, the global leader in milk tea, as a Tea Barista in our Puchong outlet! We are looking for enthusiastic individuals passionate about delivering exceptional customer service and crafting high-quality beverages. As a Tea Barista, you will be responsible for preparing Heytea’s signature drinks, ensuring a clean and efficient work environment, and creating memorable experiences for our customers.

  • SPM / Certificate or higher in hospitality, F&B, or a related field.
  • Fresh graduates are welcome to apply.
  • Able to converse in English, Bahasa Malaysia and Mandarin.
  • Prior experience as a barista or in the F&B industry is an advantage but not mandatory.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Excellent Customer Service and Interpersonal Skills.
  • Basic knowledge of F&B operations and equipment handling.
  • Personal Traits
  • Passionate about tea and beverages with a strong desire to learn and grow.
  • Friendly, positive, and able to work well in a team.
  • Flexible and willing to work shifts, weekends, and public holidays.
  • Adaptable to Heytea’s corporate culture and standards.

Responsibilities

Beverage Preparation

  • Prepare and serve Heytea’s signature tea and beverages according to company recipes and standards.
  • Ensure accuracy and consistency in beverage preparation and presentation.

    • Customer Service

  • Provide excellent customer service by greeting and engaging with customers in a friendly manner.
  • Recommend beverages and menu items based on customers' preferences.
  • Handle customer inquiries and resolve complaints professionally and efficiently.

    • Store Operations

  • Maintain cleanliness and organization of the workspace, equipment, and customer areas.
  • Assist with opening and closing procedures, including stock replenishment and preparation.
  • Monitor inventory levels and notify the supervisor of any shortages.

    • Team Collaboration

  • Work closely with team members to ensure smooth daily operations.
  • Support colleagues during busy periods and assist with other tasks as needed.

    • Compliance & Safety

  • Follow health, safety, and hygiene standards to ensure a safe working environment.
  • Adhere to Heytea’s Standard Operating Procedures (SOPs) and quality assurance guidelines.

    • Benefits

  • Staff purchase privilege on all products including festive merchandising.
  • Medical Insurance.
  • On-The-Job training.
  • Opportunity to be trained in China.
  • Monthly performance bonus.
  • Festival gifts.
  • Company contribution of EPF, SOSCO, EIS.
  • Career development opportunities.
  • Friendly team.

    • Skills

    Customer Service Attention to Detail Time Management Communication Skills Organization Customer service Cleaning and maintenance

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    Barista • Puchong, Selangor, Malaysia