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Engineering Manager

Engineering Manager

SwiftKuala Lumpur, Malaysia
30+ hari lalu
Penerangan pekerjaan

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

Engineering Manager ensures that Swift’s mission-critical, data-intensive systems—powered by Kafka, advanced data processing pipelines, and Elastic—are fully observable, reliable, and continuously improving. This role combines software and systems engineering to build scalable observability platforms, providing deep visibility into system health, performance, and security while driving automation and efficiency.

As an Engineering Manager focusing on Observability, you will lead a team responsible for developing and maintaining a robust observability ecosystem that supports real-time monitoring, logging, and tracing at scale. Your team will play a pivotal role in enabling proactive issue detection, optimizing system performance, and ensuring end-to-end visibility across distributed architectures. You will work closely with support, product, platform, SRE, and development teams to drive best practices, improve reliability, and accelerate Swift’s payment infrastructure evolution.

What to Expect?

Team Building and Mentorship :

  • Recruit and retain engineers with diverse perspectives.
  • Provide coaching, mentorship, and career development support to ensure team members excel both technically and personally.

Collaboration and Alignment :

  • Partner with Product Owners and Engineering.
  • Foster effective collaboration across teams and functions.
  • Technical Leadership :

  • Guide software design patterns, architecture, and engineering best practices.
  • Drive design-focused software delivery to enhance quality and scalability.
  • Continuous Learning and Knowledge Sharing :

  • Promote a culture of learning, knowledge sharing, and excellence across the organization.
  • Encourage adoption of consistent practices across teams.
  • Driving Innovation :

  • Stay updated on technology trends and facilitate the adoption of new tools and methodologies.
  • Encourage innovative thinking to drive team and organizational growth.
  • Performance Management :

  • Set annual objectives for team members.
  • Conduct performance appraisals and provide constructive feedback to support career development.
  • What Will Make You Successful?

    Professional Skills

  • Bachelor's or higher degree in Computer Science, Engineering, or related disciplines.
  • Excellent leadership, communication, and stakeholder management skills to drive cross-functional collaboration culture.
  • Passion for people development and commitment to creating an inclusive work environment.
  • Customer-oriented and quality-focused mindset with a drive to deliver true customer value.
  • Open-minded, solutions-oriented team player energized by collaboration.
  • Familiarity with Agile and DevOps practices.
  • Fluency in English (spoken and written).
  • Key Qualifications

  • 8+ years of experience in software development using one or more programming languages.
  • Expertise in designing, analyzing, and troubleshooting distributed systems.
  • 5+ years of leadership experience managing and mentoring technical teams.
  • Proven experience leading observability, SRE, or platform engineering teams in large-scale, distributed environments.
  • Deep expertise in observability tooling, including Elastic Stack (Elasticsearch, Logstash, Kibana), Prometheus, OpenTelemetry, Grafana, or equivalent technologies.
  • Strong background in Kafka, data streaming, and real-time analytics, with experience building observability pipelines for high-throughput systems.
  • Proficiency in cloud and container technologies (e.g., Kubernetes, AWS, GCP, or Azure).
  • Experience with infrastructure as code (IaC) and automation (Terraform, Ansible, CI / CD pipelines).
  • Proficiency in troubleshooting issues across the entire software stack.
  • Hands-on experience operating large-scale multi-tenant infrastructure as a managed service.
  • Strong verbal and written communication skills.
  • Additional Requirements & Qualifications

  • Strong sense of ownership, coupled with a collaborative and transparent communication style.
  • Self-motivated and inquisitive, always eager to learn and improve systems and processes.
  • Experience implementing AI-driven observability and anomaly detection.
  • Knowledge of large-scale distributed high-volume real-time systems.
  • Exposure to financial services, fintech, or other highly regulated industries.
  • What we offer

    We put you in control of career

    We give you a competitive package

    We help you perform at your best

    We help you make a difference

    We give you the freedom to be yourself

    We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

    If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

    Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.

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    Engineering Manager • Kuala Lumpur, Malaysia