Branch Managers

At Konica Minolta, our Mission is to be theideal business partner of choice in Office Business and IT Servicessolutions. Through collaboration between our colleagues, partnersand customers, we strive to enrich the society through constantinnovation and development of solution driventools.

JobDescriptions :

• Responsible for thedaily branch operations management and branch sales revenues,profitability and branch KPIs.
• Ensure centralcontrol system and standardize branch operations are maintain atall times.
• Oversee, coordinate and assist SalesManager in controlling the work of the sales personnel and ensurethe achievement of sales targets and objectives which may consistof one or several places within a specified geographicdistrict.
• Analyze Branch salesrevenues, profitability, expenditures, AR and collections, manpowerdevelopment and to put in place actions plan for Branch’s staff toexecute accordingly.
• Conduct monthly BranchOperations Meeting with the sales, service and administrative staffto be completed with meeting minutes documented and submit to BODfor record and analysis.
• Responsible for theoverall administration of branch affairs from work processes tostaff relations to ensure work ethics, team work, responsibilityand cooperation.
• Ensure and monitor all branchstaff comply with all ISO procedures and processes, and work inliaison with ISO / internal control auditors’ to improve Branchprocesses.
• Ensure and monitor all Branch staffadhere to the rules and authorization compliancy and support / assistHOD on risk management and crisis management whenrequired.
• Oversees the technical operations andensure efficiency of service and repairs. Maintain close liaisonwith technical manager / supervisorwith regards  technical problems and  ensure they are  attended to promptly  and efficiently.
• Ensureand monitor all Branch’s service personnel to complete at leastexpert level in the outward e-learning program and motivate them toachieve Master level.
• Ensure and monitor theprogress of CRSC installation of the new and existing MIF and theutilization of CSRC as diagnostic tools for the service supervisorand technical officer
• Ensure allsolutions, IT services, CSRC and networking are fully supported bythe regional BSE / branch’s BSSSO, and to maintain summary records oftheir activities.
• Ensure that all PPcustomers are fully supported by the post-sales team with urgencyand maintain sound working relationship with customers and PPusers.
• Identify and coach potentialstaff for career advancement as part of our human resourcedevelopment plan.
• Ensure reports areappropriately updated and submitted ontime.
• Meet and promote good businessrelationship with Branch top customeraccounts.
• This position is available for AlorSetar, Kota Bharu &Kuching

JobRequirement :