Role Summary
As a member of the Malaysia-based Sophos sales team, you will manage relationships with a group of high-value Sophos customers and prospects to develop and maintain the Sophos business while exceeding your sales targets. You will work closely with Sales Engineering, Channel, and Marketing team members.
What You Will Do
- Actively create and pursue leads and opportunities in the stated territory with the goal of selling Sophos solutions to achieve and exceed agreed sales targets.
- Qualify opportunities identified through research, internal sales teams, specific marketing campaigns, procured databases, reseller databases, and incoming evaluations to determine the size, value, structure, and business issues, and decide whether the opportunity should be pursued.
- Manage renewal, cross-sell, and new logo opportunities.
- Build relationships with key customer stakeholders, including C-level customer representatives.
- Build relationships with key channel and partner organizations within your territory.
- Identify customers’ solution requirements and engage Sales Engineering, Marketing, and Channel teams to provide support throughout the sales cycle.
- Maintain dedicated weekly adherence and commitment to the Sophos CRM of choice (Salesforce) in line with the cadence set by Sophos management reporting and forecasting standards.
- Provide accurate sales forecast information at all times to sales management.
- Collaborate with the Sophos team and contribute to the development of other team members through coaching and, when appropriate, upskilling them.
- Attend corporate and marketing events to promote Sophos to existing and potential customers. Limited travel may be required occasionally to attend out-of-state events or internal sales training.
- Establish and maintain support mechanisms to make Sophos the easiest and preferred vendor to work with, actively removing barriers to that goal and driving a positive impact on customer satisfaction.
- In partnership with existing teams, drive customer satisfaction and identify additional business opportunities for Sophos whenever possible.
What You Will Bring
Preferably degree-educated or equivalent5–10 years of software / hardware sales experience (preferred)Cybersecurity domain knowledge (preferred but not mandatory)Experience influencing senior decision-makers (C-level)Proven ability to develop and execute account and opportunity plansExpertise in managing the entire sales process, including customer acquisition, development, and retentionAccount management experience with high-value Sophos accountsAccurate sales forecasting experience in a reseller-based business modelStrong conflict-handling and resolution skillsExperience selling into complex organizational structures, including multi-level sellingUnderstanding of licensing and renewal dynamicsAbility to create and deliver presentations to C-level audiencesLI-AB1#B2#LI-Remote Ready to Join Us? At Sophos, we believe in the power of diverse perspectives to fuel innovation. Research shows that candidates sometimes hesitate to apply if they don't check every box in a job description. We challenge that notion. Your unique experiences and skills might be exactly what we need to enhance our team. Don't let a checklist hold you back – we encourage you to apply. What's Great About Sophos?
Sophos operates a remote-first working model, making remote work the primary option for most employees. However, some roles may necessitate a hybrid approach. Please refer to the location details in our job postings for further information.Our people – we innovate and create, all of which are accompanied by a great sense of fun and team spiritEmployee-led diversity and inclusion networks that build community and provide education and advocacyAnnual charity and fundraising initiatives and volunteer days for employees to support local communitiesGlobal employee sustainability initiatives to reduce our environmental footprintGlobal fitness and trivia competitions to keep our bodies and minds sharpGlobal wellbeing days for employees to relax and rechargeMonthly wellbeing webinars and training to support employee health and wellbeing