Lead, Account Management

Job Description

We're looking for enthusiastic individuals to join our team and provide strategic ideas to help achieve our goals. We're hiring the Lead, Account Management to be based in Kuching, Sarawak. This person will lead a team of Account Managers to grow foodpanda’s business by managing the overall restaurant experience.

Responsibilities :

These tasks include, but are not limited to :

Manage the team of account management : manage performance, incentive schemes for Account Managers, onboard new joiners, identify growth areas for your direct reporters and provide guidance and training for them to achieve it.

Lead the team to ensure ad-revenue targets are met month on month

Lead and motivate the team to deliver on meeting business goals. He / she is accountable to meet business goals for their team.

Work with the team to build business reviews and share them with partner teams, peers, management on a regular basis

Proactively gather, analyse, and share data with management to influence business decisions

Ensure removal of any roadblocks that hinder goal achievement with minimal supervision

Work with the team to identify and implement solutions and pilots to drive process efficiencies & business goals.

Qualifications

At least 4-5 years of experience and a passion for managing teams and sales

Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce

Proven B2B sales experience would be an advantage, preferably within the areas of F&B, media, advertising, FMCG and e-commerce

Exceptional verbal and written communication skills.

Ability to collect, track, and analyze large amounts of data.

Adaptability and strong problem-solving skills.

Knowledge in Salesforce is a plus