Executive, Customer Credit Management

JobResponsibility :

• Ability towork independently, prioritize tasks, and manage timeeffectively.
• Integrity,professionalism, and the ability to handle confidential customerinformation.
• Daily checking on customercredibility on whether customers entitled to rent ourproducts.
• Reviewing documents for corporatecustomers to ensure the establishment is deemed fit with companypolicies.
• Reducing collection & fraudrisk on customers with bankruptcy and multipledetails.
• Ensuring the rental contract agreementis signed by the customer and attached as solidproof.
• Review whether the customer is entitledto the number of units by monitoring collection history and CTOSscore checking.
• Ensuring no fraud cases on eachorder with irregular sales.
• Assist the serviceteam in reviewing documents such as SSM to determine whether theinstallation is suitable.
• Ensuring paymentdetails are completed with payment proofattached.
• Handle rental transferownership to those customers who wish to transfer their product toanotherowner.

JobRequirement :