Requirements
- Possess excellent communication, negotiation, and interpersonal skills to effectively engage with potential clients and build strong, lasting relationships.
- Demonstrate a proactive approach to business development, identifying new market opportunities and developing strategies to expand the company's client base within the printing industry.
- Exhibit strong problem-solving skills to address client concerns and provide effective solutions, ensuring customer satisfaction and loyalty.
- Conduct thorough market research to stay informed about industry trends, competitor activities, and emerging opportunities, enabling data-driven decision-making and strategic planning.
- Utilize Customer Relationship Management (CRM) systems to manage client interactions, track sales activities, and maintain accurate records, ensuring efficient and organized sales processes.
- Apply knowledge of printing processes, materials, and techniques to effectively communicate the company's capabilities and provide tailored solutions to meet client needs.
- Proficiency in English, Bahasa Malaysia, and Mandarin languages to effectively communicate with a diverse range of clients and stakeholders.
Responsibilities
Identify and pursue new sales opportunities within the printing and publishing industry, focusing on acquiring new clients and projects to expand the company's market share.Develop and maintain strong relationships with existing clients, acting as a primary point of contact to understand their printing needs, provide solutions, and ensure customer satisfaction through proactive communication and service.Conduct thorough market research to identify industry trends, competitor activities, and potential new markets for the company's printing services, using this information to inform sales strategies and business development initiatives.Prepare and deliver compelling sales presentations and proposals to prospective clients, showcasing the company's printing capabilities, quality standards, and competitive pricing to secure new business.Negotiate pricing and contract terms with clients, ensuring profitability while maintaining competitive pricing strategies to win projects and achieve sales targets.Collaborate with the production and design teams to ensure accurate and timely execution of client projects, managing client expectations and resolving any issues that may arise during the printing process.Utilize CRM systems to track sales activities, manage client interactions, and maintain accurate records of leads, opportunities, and sales forecasts, providing regular reports to the management team on sales performance and market trends.Benefits
KWSP / SOCSO / EISAnnual LeaveMedical LeaveMedical ClaimMedical insuranceSales CommissionSales Target IncentiveBonusSkills
Communication Skills Negotiation Skills Customer Relationship Management (CRM) Sales experience Problem-solving skills Business Development Printing Knowledge Market Research
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