Jobs in Bangsar south, my
Last updated: 16 hours ago
EBC Financial Group – a global financial services provider headquartered in the dynamic city of London, we specialize in global financial investment, asset management and financial consulting.Our t...Show moreLast updated: 30+ days ago
PolicyStreet is a leading InsurTech group, specialising in innovative digital insurance solutions for businesses and consumers in Southeast Asia and Australia.
With a network of over 40 providers, w...Show moreLast updated: 30+ days ago
Experience Level : Key account co-ordination + basic accounting / commercial knowledge.Role : The bridge between the kiosks and the business.
Keeps partnerships breathing and and thriving....Show moreLast updated: 16 hours ago
We are seeking for a creative, experienced and organized content team lead to join our.In this position, you will manage the content team and support other internal teams within marketing departmen...Show moreLast updated: 30+ days ago
Fully work onsite : Bangsar South.Candidate required to speak Chinese as they dealing with China counterpart.Build and maintain advanced front-end features using .
Take the lead on designing an...Show moreLast updated: 30+ days ago
Location : Bangsar KL Responsibility : - Develop, and implement responsive and user-friendly web applications and websites.
Write clean, well-documented, and efficient code across various ...Show moreLast updated: 8 days ago
Associate, Commercial Support Unit
AstroBangsar South, MY We practice a vibrant & energetic office culture.We provide opportunities for career advancement within the company.Good performance is always rewarded accordingly.
To answer incoming customer phone...Show moreLast updated: 17 days ago
Operations Officer (Urgent Hiring)
EBC GroupBangsar South, Kuala Lumpur, MYQuick Apply
Account Renewal Manager (Insurance)
PolicyStreetBangsar South, Kuala Lumpur, MYQuick Apply
- New!
Key Account Manager for Snacks
Always Marketing Malaysia Sdn BhdKL Gateway, Kuala, MYQuick Apply
Tearista
Red Monkey EnterpriseKerinchi, WP Kuala Lumpur, Malaysia Required language(s) : English and Bahasa Malaysia.Fresh graduate are welcome to apply.Tactful, courteous and able to communicate well with people.
Those who can start work immediately will be an add...Show moreLast updated: 17 days ago
Hiring Content Marketing, Team Lead (Prefer Mandarin Speaker)
Two95 International Inc.Bangsar South, Kuala Lumpur, MYQuick Apply
Front End Developer - Vue.js
EPS ConsultantsBangsarSouth, Wilayah Persekutuan Kuala Lumpur, MYQuick Apply
Financial Analyst (Reporting)
AmwayKuala Lumpur, Kuala Lumpur (FT), MY Financial consultant to assure Sales and Operating Income Percentage Targets are achieved.Lead financial budget for the Company.
Oversee Budget and forecast : One and / or Five Year Forecasts.Partner a...Show moreLast updated: 30+ days ago
Associate, Field Sales
Delivery HeroBangsar South, MY Klang Valley and Kuala Lumpur zone, who is able to convince the best restaurants in Malaysia to join foodpanda.This role will be reporting to the .
Field Sales Associate at foodpanda are responsible...Show moreLast updated: 30+ days ago
- New!
Underwriter
Hannover ReKuala Lumpur, Federal Territory of Kuala Lumpur, MY, 59200 We are currently hiring a Treaty Underwriter to join the P&C Treaty team in Malaysian Branch.This role is to underwrite existing and new business under the area of responsibility, and ensure underw...Show moreLast updated: 18 hours ago
Lifestyle Concierge
International SOSKuala Lumpur, Federal Territory of Kuala Lumpur, MY, 59200 Aspire Lifestyles is a leading global provider of Concierge and Loyalty services, catering to clients in banking, payments, insurance, luxury retail, automobile, and luxury property sectors.As a pi...Show moreLast updated: 17 days ago
Regional Procurement Lead
Grass ValleyBangsar South, Kuala Lumpur, Malaysia With our award-winning technology and trusted expertise, Grass Valley enables and empowers creators, broadcasters and media organizations to produce brilliant content that captivates audiences and ...Show moreLast updated: 17 days ago
Senior Technical Sales Engineer
SulzerSelangor Darul Ehsan, MY Sulzer is a leading engineering company with a proud heritage of innovation.Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainabl...Show moreLast updated: 17 days ago
- Promoted
Senior Sales Executive / Sales Manager (Freight Forwarding) in Bangsar South
Polymorph RecruitmentBangsar South, Kuala Lumpur, Malaysia Preferably someone with a diploma or degree in related field would be fit.Our client is as a professional international logistics service provider, is committed to offering comprehensive logistics ...Show moreLast updated: 8 days ago
Account Executive (Work From Home)
Neutral ConsultingKerinchi, WP Kuala Lumpur, Malaysia Achieve at least Diploma certificate.Fresh graduate is welcome to apply.Able to communicate in Mandarin and English.Positive working attitude and a strong sense of responsibility.Positive working a...Show moreLast updated: 6 days ago
Full Stack Software Engineer
RazerBangsar South As a Full Stack Developer at Razer Gold, you'll play a key role in developing and maintaining features on our platform, designing and implementing code, collaborating closely with product and engin...Show moreLast updated: 17 days ago
Customer Experience Manager
foodpandaBangsar South, MY Overlook the performance analysis, optimization, and process improvement suggestions for customer experience.Use project management tools to track progress, escalate issues, and report on key perfo...Show moreLast updated: 22 days ago
Driver
KANMIDOKORO SDN.BHD.Bangsar South, Kuala Lumpur, Malaysia Valid B2, D and GDL license with a clean driving record.Proven experience as a driver or similar role.Strong knowledge of road safety regulations and traffic laws.
Ability to handle long-distance dr...Show moreLast updated: 17 days ago
Information Security Digital Data Reviewer
AccentureKuala Lumpur, Vertical Corp. Tower B Accenture is a leading global professional services company that helps the world’s leading organizations build their digital core, optimize their operations, accelerate revenue growth and enhance s...Show moreLast updated: 17 days ago
Full Stack Web Developer
Aarorn Technologies Inc.Bangsar, Kuala Lumpur, MYQuick Apply
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Associate, Commercial Support Unit
AstroBangsar South, MY17 days ago
Job descriptionMust be passionate about delivering great service to our customers Minimum SPM with minimum 1and half years related working experience Fluent in English and Malay Experience and interest in Social Media, Mobile Technology, Instant Messaging, etc. Knowledge of Home Network and Wi-Fi set up, digital streaming would be an advantage Able to speak Mandarin or Tamil will be an added advantage
WHY JOIN US?
We practice a vibrant & energetic office culture.
We provide opportunities for career advancement within the company.
Good performance is always rewarded accordingly.
JOB RESPONSIBILITIES :
What you will do :
- To answer incoming customer phone calls and emails by responding promptly and taking appropriate action for each call / email with end to end resolution governed by the standard policy and set procedures
- To always maintain a positive, empathetic and professional attitude towards customers
- To acknowledge and resolve customer complaints i.e. troubleshooting a technical issue, waiver and ledger calculation for Commercial, Hotel & Hospital accounts based on number of subscription outlets / rooms
- To have thorough product knowledge on plan and packages for commercial accounts and to be knowledgeable in old and new campaigns
- To perform Upsell of bundles / ala-carte plan to potential commercial customers
- Attend to customer enquiries and request through various channels i.e. on-line request via webpage, live chat, Facebook & social media
- To update CRM system on customer interactions, transactions, comments and complaints
- To follow-up on pending cases to ensure resolving it within TAT
- To process new subscription / application for Commercial, Hotel & Hospital customers with accurate information and document compliance
- Ensure customer satisfaction and provide professional customer support on soft skill (call etiquette) and hard skill (process & procedures accuracy) by meeting the QA benchmark and GSS score
- To promote ‘SAVE Offer’ to retain customers from churning out
- To guide and support new CSU agents coming on board
- Team player in meeting the Service Level Agreement (SLA) of calls and Turn Around Time (TAT) of emails
- To interact with internal stakeholders when case escalation required in resolving customer request / complaint
- To communicate and coordinate with Team Managers in fulfilling customer request where LOA is involved
REQUIREMENTS : Who you are :