Jobs in Bayan lepas, penang, my

Last updated: 2 days ago

Account Manager

ExpeditorsBayan Lepas, Pulau Pinang, my

Develop, maintain, lead and measure Expeditors’ product and service deliverables to satisfy the specific needs of a Corporate Account(s). Continually seek opportunities for service enhancement and i...Show moreLast updated: 30+ days ago

Insurance Product Expert, Bayan Baru

HSBCBayan Lepas, Malaysia

Some careers have more impact than others.If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you...Show moreLast updated: 6 days ago

Community Sales Manager

IWG plcBayan Lepas, Malaysia

At Regus, we’ve built the world’s largest workspace network so that our customers can work better, faster, happier.Join the team in one of our business centres. Promote our products and services to ...Show moreLast updated: 22 days ago

Sales Operations Analyst I

Renesas ElectronicsBayan Lepas, Malaysia

Drive revenue & opportunity mapping into originating design location.Translating inputs from regions for execution by coding master. Work with Regional Sales Ops and Sales for revenue mapping pr...Show moreLast updated: 12 days ago

[July Onwards Intake] Internship - Sputter Process Engineering

Western DigitalBayan Lepas, Penang, MY

At Western Digital, our vision is to power global innovation and push the boundaries of technology to make what you thought was once impossible, possible. At our core, Western Digital is a company o...Show moreLast updated: 22 days ago

Financial Analyst, LSSC, Malaysia

DSVBayan Lepas, Penang, MY

Ensure transparency and control over the job file in CW1 and maintain the integrity of profit from operations.Review and verify Gross Profit (GP) reported to ensure correctness before result report...Show moreLast updated: 22 days ago

Recruitment Consultant (Attractive Commission - Based in Penang)

PERSOLKELLY MalaysiaBayan Lepas, Penang, Penang

Here’s What You’ll Benefit From : -3-Month Training Academy Program -Competitive Quarterly Incentives -Hybrid Work Setup upon Confirmation -Special Birthday and Work Anniversary Leave -Te...Show moreLast updated: 4 days ago

Supply Chain Planner

MACOMBayan Lepas, Penang, MY

MACOM is an Equal Opportunity Employer.We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital status or veteran s...Show moreLast updated: 30+ days ago

Internship for Business Students - Bayan Lepas

Rentokil InitialBayan Lepas, Penang, MY

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Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries. The company relies on the commitment, ability and teamw...Show moreLast updated: 19 days ago

Project Manager / Assistant Project Manager (Electrical)

MCC Technique Sdn. Bhd.Bayan Lepas , Penang

To undertake project installation works including rectification and servicing works related to services and other services as appropriate. To ensure proper pre-project planning, project implementati...Show moreLast updated: 13 days ago

Premier Customer Care Sr Rep / Premier Customer Care Rep

FedExBayan Lepas, Pulau Pinang (Penang), MY

Premier Customer Support; Basic Process Onboarding; Bookings; Case Management; Claims Handling; Execution of Solution Logistics. Inquiry; Issue Resolution; Pro-active Notification; Pro-active Preve...Show moreLast updated: 21 days ago

Customer Service Executive

AllStaffBayan Lepas , Penang

Candidate must possess at least Diploma in any field.Fresh graduates are welcome to apply.Process new customer account setups, orders, forms, applications and requests. Ensure data accurately mainta...Show moreLast updated: 22 days ago

Sales Executive

Narita F&B Equipment Sdn BhdBayan Lepas , Penang

Are you a driven sales professional looking to significantly increase your income and advance your career? Our established retail / trading / wholesale company, specializing in commercial kitchen and m...Show moreLast updated: 18 days ago

Assistant Cost Manager (Quantity Surveyor)

Turner & TownsendBayan Lepas, Penang, MY

Working in partnership with our clients, we deliver major projects and programmes with skill and precision, by focusing on outcomes and driving high performance. Delivering innovative solutions and ...Show moreLast updated: 30+ days ago

Senior Module Engineer

Bosch GroupBayan Lpeas, Pulau Pinang, Malaysia

Company Description • At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people’s lives. Our promise to our associates is rock-solid : ...Show moreLast updated: 30+ days ago

Advisor, Services Project Program Management

Dell Global Business Center Sdn. Bhd. (742481-H) (7470)Bayan Lepas, Malaysia

Services Project / Program Management Advisor.It takes something special to drive the development and implementation of new and exciting products and services. That’s a job for our Services Project an...Show moreLast updated: 22 days ago

Customer Success Specialist - Mandarin speaker

Two95 International Inc.Bayan Lepas, Penang, MY

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Mandarin-speaking customers, providing exceptional support and guidance to ensure they have an outstanding experience with our services. You’ll handle customer inquiries, resolve issues, and support...Show moreLast updated: 30+ days ago

Demand Planner

3MMY, Penang, Bayan Lepas

M has a long-standing reputation as a company committed to innovation.We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take ri...Show moreLast updated: 2 days ago

Facilities Coordinator

JLLBayan Lepas, Malaysia

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology f...Show moreLast updated: 22 days ago

Customer Success Specialist - Taiwanese - Penang

TeleperformanceBayan Lepas, Pulau Pinang, MY

CSS represents the brand, the culture, and the values of the client.Your attitude and how you behave will determine how our client is perceived by its customers. It is imperative that the CSS mainta...Show moreLast updated: 30+ days ago

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Account Manager

ExpeditorsBayan Lepas, Pulau Pinang, my

30+ days ago

Job description

Job Description

Scope of Position : Develop, maintain, lead and measure Expeditors’ product and service deliverables to satisfy the specific needs of a Corporate Account(s).

Continually seek opportunities for service enhancement and improved tactical management. Increase our share of customer business on an annual basis.

Major Duties and Responsibilities :

Account retention, Strategic responsibilities :

Continually seek improvement in procedures and services to create more efficient and cost effective operations.
Continually search for and implement cost savings within Expeditors (whether through efficiencies or hard cost savings).
Design and manage QBR process with account input. Maintain and participate in scheduled QBRs locally.
Manage schedule of global QBRs when applicable. Consolidate data from global QBRs.
Involve Branch Managers or Key Department Managers in the QBR process.
Facilitate communication amongst all key contacts and all related Expeditors contacts.
Facilitate cooperation and positive working relationship with 3rd party vendors
Communicate technology updates and tools proactively.

Account retention, Tactical responsibilities :

Maintain all account rates and tariffs.

Keep rates fresh and manage yields on a monthly basis.

Coordinate RFQs and rate requests.

Ensure the branches file ATS and advise TLI number.

Distribute rate information as needed within the Expeditors network timely.

Provide clear instructions on operational requirements so that branches can construct their DLSOPs.

Ensure branches are maintaining / updating DLSOPs.

Make sure all Expeditors branches are aware of account key contacts in their location.

Email distribution backed with quarterly conference calls are the preferred method.

Assist and support all Expeditors in-house operations representatives based at the Corporate Account.

Establish and direct all reports required to evaluate Expeditors performance.

Establish target performance metrics with the account.

Ensure that a functioning and agreed upon invoicing - payment process is in place. Make sure this is included in the DLSOP.

If a third party payment center is involved, ensure process flow and contacts for escalation is in place in DLSOP.

Assist with collections on past dues over 30 days.

Provide assistance in resolution of regional claims and disputes.

Set up Management reports to ensure global consistency and data integrity.

Account development, Strategic responsibilities :

Continually search for and implement cost savings for your client by improving processes and eliminating waste.

Establish, maintain and review account objectives through the use of an annual business plan reviewed quarterly with Corporate Sponsor and key personnel.

Identify opportunities and keep Teamsell updated accordingly.

Be dedicated to the success of Expeditors and the program using ethical business practices, personal commitment, passion & sacrifice, and an obsession with the fundamental details of running the business.

Account development, Tactical responsibilities :

Travel when necessary within region to branch offices, customer field offices, and account customers to resolve issues, review branch operating procedures, and maintain customer information and satisfaction. International travel as required.

Update key customer contacts with industry information through newsflashes, insights and global news that directly affect them.

Maintain lines of communication with all key contacts – locally, regionally or internationally – as needed within account’s organization.

Maintain a thorough client organizational chart with all key contacts showing responsibilities and role (i.e.; decision maker, influencer, advocate, coach)

Ensure advanced notice of service irregularities.

Qualifications

University / College degree or equivalent business qualifications with 4-5 years working experience in logistics industry.

Ability to define, develop and document business processes and procedures.

Excellent PC skills including word processing, presentation and spread sheet programs.

Demonstrated customer service skills, project management skills, problem-solving skills, and proven interpersonal skills.

Good knowledge of computer and MS Office applications.

Good command of written and spoken English.