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Jobs in Kuala lumpur malaysia

Last updated: 2 days ago
Account Protection Specialist (Japan) 不正使用防止担当

Account Protection Specialist (Japan) 不正使用防止担当

AMEXKuala Lumpur, SGR, Malaysia
PCスキルと、Microsoft Officeアプリケーションに精通していること。.At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our cu...Show moreLast updated: 25 days ago
Freelance Recruitment Partner LATAM / Asia

Freelance Recruitment Partner LATAM / Asia

David Kennedy RecruitmentKuala Lumpur, Federal Territory of Kuala Lumpur, .MY
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Our company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. Hey there! David Kennedy Recruitment is on...Show moreLast updated: 30+ days ago
Logistics Coordinator(Fresh Graduate)

Logistics Coordinator(Fresh Graduate)

BDP InternationalKuala Lumpur, , MY
To perform accurately with high quality and desirable productivity •.To liaise with Team Lead, Account Manager and Service Provider on work related issues and resolutions •.To handle day to day job...Show moreLast updated: 2 days ago
Senior Manager - Carbon Markets & Climate Change

Senior Manager - Carbon Markets & Climate Change

PwCKuala Lumpur
SummaryAt PwC, our people in sustainability focus on integrating environmental, social, economic, and governance considerations into business strategies and operations. They provide guidance and sup...Show moreLast updated: 30+ days ago
Technical Application Specialist (Senior Specialist)

Technical Application Specialist (Senior Specialist)

HyvaKuala Lumpur
Hyva Group is a leading global provider of innovative and highly efficient transport solutions for the commercial vehicle and environmental service industries. The company is committed to the develo...Show moreLast updated: 24 days ago
Senior Linux Administrator &Application Middleware Infrastructure SME, GIPS for Well Known Bank at Kuala Lumpur, Malaysia

Senior Linux Administrator &Application Middleware Infrastructure SME, GIPS for Well Known Bank at Kuala Lumpur, Malaysia

Sperton Global ASKuala Lumpur, Federal Territory of Kuala Lumpur, .MY
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Analyze, design, plan, co-ordinate, create infrastructure required to run the application environments.Install & deploy the application software and provide BAU support that includes midd...Show moreLast updated: 18 days ago
Client Risk Specialist

Client Risk Specialist

McKinsey & CompanyKuala Lumpur
You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.In return for your drive,...Show moreLast updated: 23 days ago
Rust Engineer

Rust Engineer

OnDemandTalentKualar Lumpur, 10, MY
Our client is one of the most innovative and well-capitalized teams building on.DeFi’s original mission : empowering.Dynamic Liquidity Market Maker (DLMM). Solana’s top token launches and has become ...Show moreLast updated: 21 days ago
Account Manager

Account Manager

AIGKuala Lumpur
American International Group, Inc.AIG) is a leading global insurance organization.Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance...Show moreLast updated: 30+ days ago
Project Support Engineer (based in Johor)

Project Support Engineer (based in Johor)

LogicalisKuala Lumpur
As Architects of Change, Logicalis' focus is to design, support and execute clients' digital transformation by uniting their vision with their technology expertise and industry insights.The company...Show moreLast updated: 23 days ago
Program Manager - Market Development Programs

Program Manager - Market Development Programs

Red Hat, Inc.Kuala Lumpur
The Market Development Programs team at Red Hat seeks an experienced Program Manager to support our APAC Market Development Team. In this strategic role, you will drive essential regional programs a...Show moreLast updated: 23 days ago
Key Account Manager

Key Account Manager

Lyreco GroupKuala Lumpur
You will be responsible for acquiring new business and achieving the targets set by Lyreco for winning new customers (large corporations) within Malaysia. To Prospect for potential customers using v...Show moreLast updated: 14 days ago
Client Advisor (Contract)

Client Advisor (Contract)

FendiKuala Lumpur
As a FENDI Ambassador you are expected to provide an extraordinary and luxurious experience to the clients, through the promotion of FENDI history, craftmanship, quality of materials and creativity...Show moreLast updated: 23 days ago
Video Producer / Editor

Video Producer / Editor

Zeno GroupKuala Lumpur
The Video Producer will produce, shoot and edit content, working alongside the creative and client teams, creating content for a multitude of brands. The ideas will be content that audiences want to...Show moreLast updated: 5 days ago
Dealing Room Assistant

Dealing Room Assistant

TP ICAPKuala Lumpur
Paragraph that provides a high-level overview of the function and sub-function this role operates within or what a day in the life of this role looks like. Assist with Fixed Income products with att...Show moreLast updated: 19 days ago
BALENCIAGA Sales & Client Advisor (KLCC)

BALENCIAGA Sales & Client Advisor (KLCC)

KeringKuala Lumpur
You can significantly contribute to the store sales, by providing Balenciaga signature to all internal and external clients, support the management team and represent Balenciaga brand and image.Ens...Show moreLast updated: 24 days ago
Platform(DevOps) Engineer

Platform(DevOps) Engineer

SportserveKuala Lumpur, Wilayah Persekutuan Kuala Lumpur, .MY
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B2C sports betting and B2B sportsbook technology companies, focused on delivering first class sports betting experiences and casino products for our users worldwide. Along with Sportion, TechSpirit,...Show moreLast updated: 24 days ago
Accountant (Finance & Tax)

Accountant (Finance & Tax)

BingXKuala Lumpur
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BingX | Empowering the Future of Crypto.A leading crypto exchange since 2018.With 20 million registered users worldwide.Official crypto exchange partner of Chelsea FC. User-First, reliable, innovati...Show moreLast updated: 30+ days ago
Frontend Developer

Frontend Developer

Hiwon Network Sdn BhdKuala Lumpur, Putrajaya, Malaysia
Minimum 4 years of experience in front-end development.Minimum Education : Diploma / Degree in Computer Science or related. Proficient in Vue2 framework and its ecosystem (Vuex, Vue Router).Familiar wi...Show moreLast updated: 15 days ago
Chinese Speaking Java Software Engineer (Relocation to Europe)

Chinese Speaking Java Software Engineer (Relocation to Europe)

Recruiter4youKuala Lumpur, Federal Territory of Kuala Lumpur, .MY
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We deliver a high quality service, working closely with businesses and candidates alike, acting as a real "HR Business Partner", offering HR Advisory and matching the "right" candidate with the "ri...Show moreLast updated: 30+ days ago
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Account Protection Specialist (Japan) 不正使用防止担当

Account Protection Specialist (Japan) 不正使用防止担当

AMEXKuala Lumpur, SGR, Malaysia
25 days ago
Job description

Job Description

Work Location Options :

Hybrid

175年にわたる革新、共通のとリーダーシップ行動、そして私たちのお客様、地域社会、同僚を支えるという揺るぎないコミットメントの歴史の上に築かれています。チーム・アメックスの一員として、様々な包括的なウェルビーイングのサポートを受け、多くの機会を通して新たなスキルを学び、リーダーとして成長し、キャリアを高めることのできるパワフルな支援を体験します。

  • PCスキルと、Microsoft Officeアプリケーションに精通していること。
  • 7時に開始し、最も遅いシフトは午後1時に開始します。)
  • 3年以上の職歴があること。短大・専門卒の場合、関連分野で5年以上の職歴があること。高卒の場合、関連分野で7年以上の職歴があること。(就労ビザ取得要件を満たすため)
  • 2年以上の経験があると望ましい。

At American Express, our culture is built on a 175-year history of innovation, shared and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure.

  • Handle incoming / outbound calls from card members as an Account Protection Specialist to proactively prevent fraud loss with world class services.
  • Meet and perform above and beyond expectations especially on Customer Experience and Efficiency metrics.
  • Handle authorizations calls from merchants and partners to enable spend.
  • Monitoring High Risk Accounts of American Express.
  • Suggestions for risk mitigation for high-risk accounts of cardholders.
  • Investigation and review the degree of risk of the cardholders in order to prevent bad debts.
  • Identify potential risks by analyzing the spending pattern and buying behavior and also by asserting the intention of repayment.
  • Suggestion on the method should be taken by justifying the problem is related to unauthorized use or actual credit problem.
  • Sharing of information and reports in cooperation with overseas bases.
  • Minimum Qualifications

  • Passion and confidence in communicating in Japanese is an essential requirement to be successful in this role as well as active listening.
  • Fluent in Japanese for business as native level.
  • Team player who is able to work in a diverse group with high level of integrity.
  • Able to work independently under minimal supervision.
  • Basic PC skills and familiar with Microsoft office applications.
  • Must be willing to work on rotating shifts (Earliest shift starts at 7am, latest at 1pm.)
  • If the business requirements judge coverage to be essential, you will be assigned to cover the night shift for few days.
  • Service-oriented and able to communicate well with conversational English as a minimum.
  • Degree and above, with at least 3 years experience in the relevant field. Diploma, with at least 5 years experience in the relevant field. Technical Certificate or equivalent, with at least 7 years experience in the relevant field. (For the purpose of EP application)
  • More than 2 years experience in industries related to hospitality / retail / Call center / Sales
  • Healthy Mindsプログラムによる無料・秘密厳守のカウンセリングサポート
  • We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid or onsite arrangements depending on role and business needs
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities
  • Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

    Depending on factors such as business unit requirements, the nature of the position, cost and applicable laws, American Express may provide visa sponsorship for certain positions.

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