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Front Office Agent (Welcome & Service Coordinator)
Club MedKuantan, Pahang, Malaysia19 days ago
Job descriptionWilling to relocate to Club Med Cherating, Kuantan Candidate with similar background in hospitality or customer service will be an advantage Easy going personality and customer-oriented mindset At least Diploma in Hotel Management preferred Fluent in Mandarin & English, knowledge in other languages (French, Korean, Japanese, etc.) is a plus Accommodation provided (in the resort) 3 meals provided (what we serve the guest is what you will get) Opportunity to transfer overseas after 1 - 1.5 years
Responsibilities
- Welcome the guests during arrival and greet them with professionalism
- Transport carefully the luggage of the guests to the room
- Look for the missing luggage and inform manager if any and inform about the luggage in dispute
- Explain to the guests about the program of their stay and other information needed
- Be the middle person for the follow-up of comments, complaints and interventions
Qualifications and Requirements
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Office Coordinator • Kuantan, Pahang, Malaysia
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