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Trust & Safety Associate Manager (Japanese)

Trust & Safety Associate Manager (Japanese)

AccentureKuala Lumpur
30+ days ago
Job type
  • Full-time
Job description

Join Accenture and help transform leading organizations and communities around the world. The sheer scale of our capabilities and client engagements and the way we collaborate, operate and deliver value provides an unparalleled opportunity to grow and advance. Choose Accenture and make delivering innovative work part of your extraordinary career.

Responsibilities

  • Oversee and manage a multinational team analyzing web data for a prestigious international company;
  • Identify improvement opportunities in work-flow, team structure, user experience, and suggest solutions;
  • Manage ad-hoc operational projects and process improvement initiatives as per client requirements;
  • Interface effectively with other teams, delivery lead and client teams;
  • Manage the performance of the team and act as the team’s career counselor;
  • Forecast team output and support scheduling of agents.

Basic Qualifications :

  • Bachelor’s Degree
  • 2-4 years of work experience & university education;
  • Team leadership experience and proven track record of success in previous work;
  • Fluency in English
  • Good knowledge of other foreign language(s) will be an asset;
  • Good knowledge of Microsoft Office;
  • Willing to work on shift
  • Strong verbal and written communication skills in Japanese .
  • LI-MA

    About Accenture :

    Accenture is a leading global professional services company that helps the world's leading

    businesses, governments and other organizations build their digital core, optimize their

    operations, accelerate revenue growth and enhance citizen services—creating tangible value at

    speed and scale. We are a talent- and innovation-led company with 742,000 people serving

    clients in more than 120 countries. Technology is at the core of change today, and we are one of

    the world's leaders in helping drive that change, with strong ecosystem relationships. We

    combine our strength in technology and leadership in cloud, data and Al with unmatched

    industry experience, functional expertise and global delivery capability. We are uniquely able to

    deliver tangible outcomes because of our broad range of services, solutions and assets across

    Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities,

    together with our culture of shared success and commitment to creating 3600 value, enable us

    to help our clients reinvent and build trusted, lasting relationships. We measure our success by

    the 3600 value we create for our clients, each other, our shareholders, partners and

    communities. Visit us atwww.accenture.com.

    Equal Employment Opportunity Statement

    All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

    Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

    Accenture is committed to providing veteran employment opportunities to our service men and women.