Overview
Location : Sheraton Johor Bahru, 05-01A Menara SKS Jalan Storey, Johor Bahru, Malaysia, 80300. Schedule : Full Time. Located Remotely? No. Position Type : Non-Management. Job Category : Administrative. Job Number : .
Position Summary
Greet persons entering the office, determine the nature and purpose of their visit, and direct / escort to destination. Open, read, and prepare answers to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Take and distribute meeting minutes to appropriate individuals. Handle and distribute incoming and outgoing mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Transmit information or documents using a computer, mail, or facsimile machine. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Enter and retrieve information contained in computer databases to update records, files, reservations, and answer inquiries from guests. Operate standard office equipment other than computers such as telephone, typewriter, fax, photocopier, calculator, and electronic peripherals. Document and communicate all guest requests / complaints to appropriate personnel.
Follow all company policies and procedures, maintain confidentiality of proprietary information, protect company assets, and develop positive working relationships with others. Support the team to reach common goals, listen and respond appropriately to colleagues, and communicate clearly and professionally. Welcome and acknowledge all guests according to standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Equal Employment Opportunity : Marriott International is an equal opportunity employer, dedicated to creating an inclusive environment that values diverse backgrounds and experiences. We do not discriminate on any protected basis, including disability, veteran status, or other status protected by law.
When you join the Sheraton family, you become part of a global community. We look for team players who are excited to deliver meaningful guest experiences and invite you to explore opportunities with Sheraton. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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Executive Johor Bahru • Kebun Baharu, Johor, Malaysia