Sales & Customer Success Manager
PartsBase Inc.Batu Pahat, Johor, Malaysia8 days ago
Job description2+ years of full sales cycle experience in a B2B SaaS environment (aviation experience a plus) Full fluency in English (spoken and written) Hunter mindset – you actively seek growth opportunities and thrive on targets Excellent communication and negotiation skills Ability to multitask and manage a high‑volume workload Detail‑oriented, proactive, and self‑motivated Proficient in Microsoft Office, Teams , and CRM platforms (Oro, Salesforce, HubSpot, etc.) Comfortable working independently in a remote‑first , collaborative team Comfortable in a fast‑moving, KPI‑driven environment Coachable with a growth mindset – you love feedback and want to level up Medical benefits to keep you healthy and secure Paid time off to recharge and enjoy life outside of work Competitive base salary + lucrative commissions Comprehensive training to ensure you’re set up for success Clear career growth paths and development opportunities Be part of a fast‑growing, innovative company that’s shaping the future of aviation commerce
Senior Talent Acquisition Business Partner
Remote | Malaysia based
Auto-renewal Contract
RM 11k + uncapped commission
Who We Are
PartsBase Inc. is the world's largest online Aviation Marketplace and Community. Our global community is comprised of over 7,600 companies accessing our technology in over 217 countries & territories. We work with some of the biggest brands in aviation including Delta, Northrop Gruman, AvAir, Heico, Chevron, Air France Industries, and Air Australia.
PartsBase offers a FULLY remote environment where one can work at the forefront of where the aviation business meets technology. Imagine getting to work with peers worldwide, implementing business technology projects that challenge the boundaries.
What You’ll Do
We’re on the hunt for a driven and dynamic International Customer Manager based in Malaysia to manage and grow a portfolio of 200+ existing B2B clients. You’ll be at the forefront of client success, focusing on renewals, upselling, and cross‑selling , while making 40+ calls a day to ensure no opportunity is missed.
- Own the Client Relationship : Become the trusted advisor for a diverse book of business. Understand their goals and challenges, and position our SaaS solutions as the answer.
- Drive Renewals : Keep churn low and customer satisfaction high by proactively managing subscription renewals.
- Upsell & Cross‑sell Like a Pro : Identify and close opportunities to expand account value across product lines.
- Be a Revenue Driver : Hit and exceed your revenue goals while ensuring customers grow with us.
- Move Fast, Think Smart : Thrive in a fast‑paced, metric‑driven environment. Your ideas and agility will help shape how we scale.
- Collaborate Across Teams : Work closely with sales, marketing, and customer success to deliver an exceptional customer experience.
- Track & Report : Use CRM tools like Oro (or similar) to track account health and maintain accurate records.
What You Bring
What We Offer
Seniority level
Associate
Employment type
Contract
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Sales Manager • Batu Pahat, Johor, Malaysia
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