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Senior Tester (UAT), Officer - Hybrid, Malaysia

Senior Tester (UAT), Officer - Hybrid, Malaysia

CitiKuala Lumpur, Kuala Lumpur, Malaysia
17 hours ago
Job description

Overview

Senior Tester (UAT) , Officer - Hybrid, Malaysia – Citi Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

2 days ago Be among the first 25 applicants

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Role context

Citi’s Independent Compliance Risk Management (ICRM) is an independent control function that provides guidance and challenge to the firm, managing compliance risk and promoting behavior that is consistent with Citi’s mission. We’re currently looking for a high-caliber professional to join our team as Senior Tester (UAT), Officer - Hybrid, Malaysia (Internal Job Title : Testing Intermediate Analyst - C11) based in Kuala Lumpur, Malaysia.

We’ll provide you with resources to meet your needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. Citi provides access to a range of learning and development resources, work-life balance programs, and opportunities to contribute to the community.

Responsibilities

  • Collaborate with stakeholders to align testing objectives with business needs.
  • Provide expertise and best practices in testing for AML applications / systems, including Mantas, EAP, and NICE Actimize.
  • Build and apply testing excellence and knowledge of anti-money laundering processes.
  • Interface with development teams for clarification on requirements and defects.
  • Review and design test scripts with appropriate conditions, input data, and expected results.
  • Develop and execute test scripts based on business and functional requirements.
  • Automate testing tasks, draft test cases, and generate UAT documentation using Python, SQL, or Generative AI tools.
  • Follow UAT procedures, controls, guidelines, and best practices, including test design, execution, and software quality verification.
  • Utilize common test management tools (e.g., ALM, JIRA, Zephyr) and adhere to best practices.
  • Apply UAT metrics to manage test execution and communicate progress to stakeholders.
  • Execute tests according to UAT plans and document results consistently.
  • Manage and raise defects identified during UAT, ensuring proper documentation and resolution.
  • Identify, document, and analyze defects, recommending appropriate resolutions.
  • Escalate issues impacting delivery timelines or product quality to the Test Lead / UAT Manager.
  • Retest and validate fixes to confirm problem resolution.
  • Prepare test evidence and documentation for approvals and decision-making.
  • Contribute to process improvements to enhance testing strategies and efficiency.
  • Collaborate with Regional and Global UAT teams for shared tests, knowledge exchange, and best practice sharing.
  • Support the development and applications of automated workflow tools as directed by the UAT Manager / UAT Team Lead.
  • Operate within agreed business SLAs, KPIs, control processes, and confidentiality standards.
  • Perform any other responsibilities or assignments as directed by the manager to support team objectives and organizational goals.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm\'s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications & Skills

  • Knowledge / Experience : Minimum 3-5 years of relevant industry & work experience with minimum 2 years testing experience; SDLC knowledge / experience; Banking / Compliance knowledge; AML knowledge is a strong plus.
  • Knowledge / Skills : Excellent English writing and verbal communication skills; strong facilitation and presentation abilities; Bachelor\'s degree in a related field or equivalent experience.
  • Technical Understanding : Proficiency in Jira, ALM, Zephyr; experience with Windows, ETL / DB testing; programming or scripting with Python, SQL, or Generative AI tools; familiarity with both Waterfall and Agile methodologies.
  • Problem Solving : Analytical mindset; experience with root cause analysis and other problem-solving methodologies; ability to work across interdependencies and improve current practices.
  • Qualifications : Min. Bachelor’s degree; ISTQB Foundation (plus Advanced) is a plus.
  • Additional information

    Take the next step in your career, apply for this role at Citi today.

    Equal Opportunity

    Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and / or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

    Job details

    Seniority level : Not Applicable

    Employment type : Full-time

    Job function : Engineering and Information Technology

    Industries : Banking, Financial Services, and Investment Banking

    Most Relevant Skills : Please see the requirements listed above.

    Other Relevant Skills : For complementary skills, please see above and / or contact the recruiter.

    Location and other postings are provided for context only and may be subject to change.

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    Senior Tester Hybrid • Kuala Lumpur, Kuala Lumpur, Malaysia

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