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Premier Academy Faculty, Specialist

AIAAIA Malaysia, Kuala Lumpur, MY

20 days ago

Job description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

So if you believe in inspiring a better future, read on.

About the Role

Lead the analysis, design, development, and delivery of high-quality classroom and digital learning programs that effectively support key agency performance metrics, while ensuring alignment with budgetary constraints, project timelines, and broader organizational initiatives.

Job Responsibilities :

Learning Program Design & Development (40%)

Assess and analyze training needs in alignment with business strategies and agency goals.
Conduct research on industry best practices and current trends; facilitate focus group discussions with Master Trainers, Agency Strategy & Business Development teams, and Training Partners.
Design and develop comprehensive training programs across various formats (e.g., classroom, e-learning, microlearning, blended learning).
Create training materials including scripts, workbooks, facilitator guides, and translations.
Develop e-learning content using advanced and innovative tools such as Articulate 360, Adobe Captivate, or other industry-leading applications.
Monitor and evaluate curriculum design and training delivery effectiveness.
Collect and analyze feedback through multiple channels to inform continuous improvement.

Training Delivery (40%)

Facilitate agent development programs via diverse learning platforms, including in-person sessions, virtual classrooms, and live events.

Provide support for additional training delivery needs as required.

Projects & Additional Duties (20%)

Assist in the implementation of business-related projects.

Perform other duties as assigned by the supervisor to support operational and strategic objectives.

Job Requirements :

Bachelor’s degree in any discipline.

Minimum of 5 years’ experience in training, preferably within the insurance industry.

Proven experience in project management, program design, and development.

Quick learner with a strong curiosity and ability to conceptualize ideas.

Demonstrates self-discipline, strong work ethic, eagerness to learn, and commitment to delivering high-quality results.

LI-DNI

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Specialist • AIA Malaysia, Kuala Lumpur, MY