Talent.com
Consultant - Change Management/Process Improvement
Consultant - Change Management/Process ImprovementCapco • Kuala Lumpur, Kuala Lumpur, Malaysia
Consultant - Change Management / Process Improvement

Consultant - Change Management / Process Improvement

Capco • Kuala Lumpur, Kuala Lumpur, Malaysia
22 hours ago
Job description

Consultant - Change Management / Process Improvement

About Capco

Capco, a Wipro company, is a global technology and management consultancy specializing in driving digital transformation in the financial services and energy industry. With a growing client portfolio comprising of over 100 global organizations, Capco operates at the intersection of business and technology by combining innovative thinking with unrivalled industry knowledge to deliver end-to-end data-driven solutions and fast‑track digital initiatives for banking and payments, capital markets, wealth and asset management, insurance, and the energy sector. Capco’s cutting‑edge ingenuity is brought to life through its Innovation Labs and award‑winning Be Yourself At Work culture and diverse talent.

  • We are experts in Banking, Capital Markets, Wealth and Asset Management and currently expanding our energy segment.
  • We specialise in Digital Transformation, Data Management & Data Analytics, Business & Finance Transformation engagements, and IT transformation and Change programmes.
  • We are committed to growing our business and hiring the best talent in the market.
  • Our focus is on maintaining our agile and entrepreneurial culture.

About the Job

As a Business Consultant, you will be playing a key role in the delivery of projects and working on client site to deliver large‑scale change initiatives for leading clients across Financial Services sectors. You will be responsible for analysis, design, and consulting support, as well as developing an understanding of our client’s strategic direction and issues. Fitting that description, you will also need to be a supremely motivated person and able to work in a team where clients become colleagues too.

General Responsibilities

  • Develop and evaluate procedures, controls, user requirements, and functional specifications to identify gaps between the current state and future state, and propose enhancements to current business processes, reports, and applications to optimize system effectiveness.
  • Be the liaison between business and technical users and work to ensure project timelines and milestones are met.
  • Responsible for delivering and managing projects, individuals workstreams, and communicating project statuses to senior management.
  • Working on client site to deliver change initiatives for leading clients across financial services, including investment banking, retail banking, technology, wealth, and insurance.
  • Requirements

    Key for this role is there is requirement to have a background within one of our core capability areas, along with strong communication skills :

  • Digital Transformation
  • Business & Finance Transformation
  • IT Transformation
  • We are also keen to bring on those from a consulting background in other industries that can then apply these perspectives and techniques to our core sectors and capability.

    We are looking for exceptional talent with the following :

  • Experience working as a management consultant with a top management consulting firm or in other generalist problem solving environments across the Financial Services and / or Insurance sectors.
  • Strong emerging end‑to‑end generalist problem solving skills, e.g., defining, and deconstructing problems.
  • Strong interpersonal and influencing skills; the ability to interact with colleagues at all levels and communicate effectively with stakeholders and clients, especially senior management.
  • Produce high‑quality verbal and written consulting deliverables (proposals, customer presentations, consulting reports) to effectively communicate project findings.
  • Ability to think strategically, execute tactically, and enable cross‑business and cross‑functional teams.
  • Strong understanding of Agile ways of working would be an advantage.
  • #J-18808-Ljbffr

    Create a job alert for this search

    Improvement • Kuala Lumpur, Kuala Lumpur, Malaysia

    Related jobs
    Dynamics 365 Change Leader — OCM Specialist

    Dynamics 365 Change Leader — OCM Specialist

    Rapsys Technologies Pte Ltd. • Kuala Lumpur, Kuala Lumpur, Malaysia
    A technology consulting firm is seeking an Organisational Change Management Specialist to lead change initiatives for Microsoft Dynamics 365 ERP implementation in Kuala Lumpur.This role requires a ...Show more
    Last updated: 22 hours ago • Promoted • New!
    Change & Transformation Consultant — Hybrid & Growth

    Change & Transformation Consultant — Hybrid & Growth

    Deloitte PLT • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading consulting firm in Kuala Lumpur is seeking an experienced Change Consultant to drive strategic transformations in organizations. The ideal candidate has over 5 years of experience in chang...Show more
    Last updated: 22 hours ago • Promoted • New!
    Strategic Change & Process Transformation Consultant

    Strategic Change & Process Transformation Consultant

    Capco • Kuala Lumpur, Kuala Lumpur, Malaysia
    A management consultancy in Kuala Lumpur is seeking a Consultant specialized in Change Management and Process Improvement. You will be pivotal in delivering large-scale change initiatives for client...Show more
    Last updated: 22 hours ago • Promoted • New!
    Global Change & Enablement Lead

    Global Change & Enablement Lead

    Standard Chartered • Kuala Lumpur, Kuala Lumpur, Malaysia
    A major international bank in Kuala Lumpur is seeking a Change Management Specialist to build relationships, analyze change impacts, and develop change solutions. The ideal candidate possesses exper...Show more
    Last updated: 1 day ago • Promoted
    Senior CRM Business Process & Change Management Analyst

    Senior CRM Business Process & Change Management Analyst

    RHB Banking Group • Kuala Lumpur, Kuala Lumpur, Malaysia
    Senior CRM Business Process & Change Management Analyst.Senior CRM Business Process & Change Management Analyst.Requirements Gathering : Collaborate with stakeholders to identify CRM requirements th...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Head of Change Management

    Head of Change Management

    EPF Malaysia • Petaling Jaya, Selangor, Malaysia
    As the Head of this function, you will be responsible.You are expected to design the enterprise change strategy, lead a team of change practitioners, mobilize our change networks, and ensure the su...Show more
    Last updated: 10 days ago • Promoted
    Business Analyst - Change Management, Manager

    Business Analyst - Change Management, Manager

    HFG Insurance Recruitment • Kuala Lumpur, Kuala Lumpur, Malaysia
    Business Analyst – Change Management, Manager.The Strategic Coupa and Oracle projects impact multiple business units and require robust change management to ensure successful adoption and minimize ...Show more
    Last updated: 1 day ago • Promoted
    Product Management, Consultant

    Product Management, Consultant

    AIA Hong Kong and Macau • Kuala Lumpur, Kuala Lumpur, Malaysia
    At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.As pioneering innovators for over 100 years, we’re now transforming our organisation to be fast...Show more
    Last updated: 30+ days ago • Promoted
    Strategic Transformation Lead – Tech & Change

    Strategic Transformation Lead – Tech & Change

    Maybank • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading financial institution in Kuala Lumpur is seeking a Transformation Architect to analyze industry trends and align technology with business goals. The role requires 6-10 years of technology-...Show more
    Last updated: 22 hours ago • Promoted • New!
    Senior CRM Process & Change Optimization Lead

    Senior CRM Process & Change Optimization Lead

    RHB Banking Group • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading banking institution in Kuala Lumpur is seeking a Senior CRM Business Process & Change Management Analyst to enhance CRM systems and processes. In this role, you will collaborate with stake...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Strategic Change & Process Improvement Consultant

    Strategic Change & Process Improvement Consultant

    Capco • Kuala Lumpur, Kuala Lumpur, Malaysia
    A global technology consultancy in Kuala Lumpur is seeking a mid-senior level Business Consultant specializing in change management and process improvement in the financial services sector.The idea...Show more
    Last updated: 22 hours ago • Promoted • New!
    Strategic Change Lead – Coupa & Oracle

    Strategic Change Lead – Coupa & Oracle

    HFG Insurance Recruitment • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading insurance recruitment firm is seeking a Change Management Manager to drive user readiness and manage localization for the Strategic Coupa and Oracle projects. The ideal candidate has 7-10 ...Show more
    Last updated: 4 days ago • Promoted
    Global Change Delivery Analyst - Drive Change & Impact

    Global Change Delivery Analyst - Drive Change & Impact

    HSBC • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading global bank in Kuala Lumpur is seeking an experienced Analyst to join its Global Change Delivery team.The role involves requirements management, design, and implementation management, wit...Show more
    Last updated: 1 day ago • Promoted
    Operational Excellence Change Lead - Hybrid, Growth

    Operational Excellence Change Lead - Hybrid, Growth

    OCBC company • Kuala Lumpur, Kuala Lumpur, Malaysia
    A leading financial institution in Kuala Lumpur is seeking an Operational Excellence Change Lead.This role focuses on driving change and innovation in banking operations, requiring strategic thinki...Show more
    Last updated: 4 days ago • Promoted
    PMO Lead - Change Delivery, Hybrid

    PMO Lead - Change Delivery, Hybrid

    Standard Chartered • Kuala Lumpur, Kuala Lumpur, Malaysia
    A global banking institution in Malaysia is seeking an experienced Project Manager to support transformation programmes and manage project delivery. You will collaborate with cross-functional teams,...Show more
    Last updated: 2 days ago • Promoted
    Associate Director, Organizational Change Management (OCM)

    Associate Director, Organizational Change Management (OCM)

    Avasant • Port Klang, Port Klang, Malaysia
    Organizational Change Manager (OCM).Avasant is a Los Angeles, California based top management consulting and research firm providing Strategic Sourcing, IT and Business Transformation, and Global S...Show more
    Last updated: 4 days ago • Promoted
    Organisational Change Management Specialist for MS Dynamics 365

    Organisational Change Management Specialist for MS Dynamics 365

    Rapsys Technologies Pte Ltd. • Kuala Lumpur, Kuala Lumpur, MY
    We're Hiring : Organisational Change Management (OCM) Specialist for MS.We are seeking a seasoned Organisational Change Management (OCM) Consultant to lead and support change initiatives associated ...Show more
    Last updated: 3 days ago
    Strategic PMO Lead : Change & Process Transformation

    Strategic PMO Lead : Change & Process Transformation

    ZUS COFFEE • Subang Jaya, Selangor, Malaysia
    A leading coffee company in Malaysia seeks a Project Manager to manage strategic and transformational changes within the organization. The successful candidate will lead initiatives to enhance commu...Show more
    Last updated: 4 days ago • Promoted