Customer Relations Manager (Remote based)

Join Our Alpha Iota Family, Where Everyone Wins!

• Exciting Work-from-Home Opportunities
• Learning & Development Programs to Upskill Yourself
• Lucrative Salary Package
• Health and Wellness Perks & Benefits
• Motivating and Supportive Teams
• .....and lots more!

Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!

Role Summary :

The Customer Relations Manager is responsible for overseeing the Customer Service (CS) team to ensure high-quality customer support and satisfaction. This role involves strategic planning, performance management, process improvement, and fostering a customer-centric culture. The Customer Relations Manager will collaborate with cross-functional teams to drive efficiency, enhance customer experiences, and contribute to business growth.

What would you be doing :

Team Leadership & Management :

Customer Service Operations :

Process Improvement & Strategy :

Reporting & Analysis :

Stakeholder Management :

To be successful in this role, you will need to have :

Keen to understand more?

Send your resume to recruitment@alphaiotabpo.com today and lets chat!