Customer Support (Pet food) - Cantonese (Relocate to Penang)

Overview

Location : Georgetown, Penang, Malaysia

Industry : Customer Support

Company : Teleperformance Malaysia

Job Description :

Teleperformance Malaysia is seeking friendly and motivated Cantonese-speaking Customer Support Specialists to support a leading brand in the Pet Food . Based in Georgetown, Penang , this role focuses on delivering excellent customer service through clear communication and problem-solving.

Key Responsibilities

• Handle customer inquiries via phone, chat, or email in Cantonese and English
• Provide accurate information and assist with mobile-related issues and requests
• Maintain a high level of professionalism and customer satisfaction
• Document all customer interactions accurately
• Collaborate with internal teams for issue resolution when needed

Requirements

What We Offer

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