Senior Application Maintenance Support

Job Responsibilities :

• You will be involved extensively and be responsible for the end-to-end software development lifecycle and support for all work transitioned from the Group (which could be projects, quarterly change requests, L3 production fixes).
• Work with various stakeholders (including business analysts) to understand / define functional and non-functional requirements and provide technical solutions for the domain area of Payments, Real-Time Data Services and Open Banking APIs (PRO).
• Act as point of contact for technical resolutions while managing the incident, problem, and knowledge management processes for the applications in scope.
• Where required, coordinate with 3rd party product vendors and / or integration partners for application fixes, delivery and deployment of code fixes to meet the required quality, stability, performance & capacity.
• Provide timely updates and report to management.
• Work with stakeholders to manage and prioritize the overall book of work against the team’s capacity.
• Contribute to continuous improvement initiatives relating to methods, tools, people, architecture, project management and governance.

Job Requirements :

Nice to have :