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Payment Processing Specialist - Payment Industry

Payment Processing Specialist - Payment Industry

OX Human Resources ConsultanciesKuala Lumpur, Kuala Lumpur, Malaysia
4 hours ago
Job description

Overview

Role Overview

We are seeking a Payment Data Reconciliation Analyst with solid working experience in a Payment Aggregator / PSP Aggregator company. This role is responsible for handling daily reconciliation and settlement activities, ensuring accuracy and consistency across merchants, platform systems, payment providers, and banks. The analyst will also contribute to optimizing reconciliation processes, supporting automation initiatives, and ensuring financial security and compliance in line with industry standards.

Responsibilities

  • Perform and monitor daily reconciliation, ensuring alignment among merchant orders, platform records, PSP / acquirer reports, and bank statements.
  • Identify and resolve transaction discrepancies (missing, duplicate, mismatched status), and coordinate with relevant teams for timely resolution.
  • Support settlement and clearing processes by verifying fees, FX rates, and settlement amounts, ensuring accurate and timely fund allocation.
  • Prepare and validate daily, weekly, and monthly reconciliation and settlement reports for finance and management teams.
  • Assist in developing and improving reconciliation workflows, and participate in automation projects to increase efficiency and accuracy.
  • Provide support in data validation and analysis to highlight patterns, anomalies, or operational risks.
  • Liaise with PSPs and merchants to resolve disputes, refunds, and chargebacks.
  • Maintain proper transaction and reconciliation records to support internal audits, external audits, and regulatory inspections.

Qualifications

  • Bachelor’s degree or above in Finance, Accounting, Statistics, Data Management, or related fields.
  • Must have proven working experience in a Payment Aggregator / PSP Aggregator company , with knowledge of reconciliation and settlement models.
  • 1–2 years or more experience in reconciliation / settlement within the payments industry.
  • Strong analytical and problem-solving skills, with proficiency in Excel, SQL, or other data processing tools; experience with automated reconciliation systems is a plus.
  • Familiarity with multi-currency, cross-border transaction flows, payment compliance requirements, AML, and chargeback processes.
  • Detail-oriented, highly responsible, and able to work under pressure in a high-volume environment.
  • Chinese proficiency is preferred (fluency is an advantage but not mandatory).
  • #J-18808-Ljbffr

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    Payment Specialist • Kuala Lumpur, Kuala Lumpur, Malaysia

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