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process manager

Bateriku (M) Sdn BhdShah Alam, Selangor, Malaysia

13 hours ago

Job description

Job Details

Full Time

Shah Alam

Process,Compliance & IT Governance

Bachelor's Degree in Business Administration, Industrial Engineering, IT, or related fields.

About the role?

Streamline workflows and drive transformation with smart process improvements.

Key Responsibilities

Analyze current business processes and workflows to identify gaps, inefficiencies, and opportunities for improvement.
Design and implement process improvements using Lean, Six Sigma, or other process frameworks.
Develop Standard Operating Procedures (SOPs), process flow diagrams, and documentation for business continuity.
Facilitate cross-functional workshops and stakeholder meetings to gather requirements and align goals.
Monitor, evaluate, and report on the performance of implemented process improvements.
Support process digitization and automation initiatives (ex : RPA, ERP enhancements).
Ensure alignment with compliance, quality, and regulatory standards (ex : ISO, internal audit).
Collaborate with IT, operations, and business users to drive process transformation projects.

Requirements

Bachelor's Degree in Business Administration, Industrial Engineering, IT, or related fields.

Minimum 2–5 years of working experience in business process engineering or improvement roles.

Experience in a local corporate environment or GLC is an advantage.

Proficiency in process mapping tools (ex : MS Visio, Lucidchart, Bizagi).

Knowledge of BPMN, Lean, Six Sigma, or Kaizen methodologies.

Excellent skills in Microsoft Office (Excel, PowerPoint, Word); experience with ERP systems is a plus.

Strong analytical and problem-solving abilities.

Excellent communication and stakeholder management skills.

Ability to work independently and manage multiple projects.

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Manager • Shah Alam, Selangor, Malaysia

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