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Content Moderator（Contractor）

CoinMarketCapKepong, Kuala Lumpur, Malaysia

30+ days ago

Job description

CoinMarketCap, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Content Moderator (Contractor)

Apply to join CoinMarketCap as a Content Moderator. This contractor role maintains a safe, engaging, high‑quality environment for users by reviewing user‑generated content, enforcing platform guidelines, and mitigating spam, scams, and policy violations. The ideal candidate is detail‑oriented, proactive, and experienced in content moderation or trust & safety. Knowledge of AI‑driven moderation tools or experience writing AI prompts for automation is a plus.

Key Responsibilities

Review, assess, and moderate community content to ensure compliance with platform policies.
Monitor and analyze content trends to identify emerging risks and improve moderation rules.
Identify and promote high‑quality content to enhance community engagement and visibility.
Provide insights and feedback to improve product features and user experience.
Assist in improving the platform’s algorithm to optimize content quality and community interactions.
Work closely with internal teams to enhance moderation workflows and implement AI‑driven solutions.
Assist in writing AI prompts to improve automation efficiency in content moderation (preferred but not required).

Qualifications

Prior experience in content moderation, trust & safety, or community management.

Strong analytical skills to detect fraudulent patterns, spam behavior, and policy violations.

Familiarity with cryptocurrency, blockchain, and Web3 communities.

Basic understanding of AI moderation tools and prompt engineering (preferred).

Strong written and verbal communication skills in English; additional languages are a plus.

Ability to work independently, make quick decisions, and adapt to fast‑changing trends.

Why Join Us?

Be part of a dynamic and fast‑growing Web3 community.

Contribute to AI‑driven moderation improvements.

Enjoy a collaborative and remote‑friendly work culture with opportunities for growth.

If you’re passionate about online community safety and want to make an impact, apply now!

Referrals increase your chances of interviewing at CoinMarketCap by 2x

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Content • Kepong, Kuala Lumpur, Malaysia