Infrastructure Specialist

Responsibilities

• Lead, participate in performing the assigned project management. To serve as in-house subject matter expert to analyze & provide recommendations based on Business Vs IT requirements & strategic directions. Work with relevant party to design, implement, configure scalable infrastructure / network systems, design secure Infra architecture, security, capacity planning. Lead efforts to replace, upgrade, introduce innovative technology solutions that meet IT, security, & business requirements effectively.
• Collaborate with teams to support IT operations. Manage infrastructure change requests effectively, ensuring minimal disruption to operations – troubleshooting, diagnosing, monitoring, and resolving technical support requests related to networks, infrastructure, middleware, servers, and end-user systems. Conduct regular health checks on IT network / infrastructure equipment and systems, e.g., O365, servers, VMware, SAN storage, email, firewalls, WA, switches, routers. IT asset management, users account management. Monitor and ensure the successful execution of the scheduler jobs, as well replication / backup processes. Proactively track logs & alert alarms across servers and networks to identify potential issues early, minimize disruptions and impacts on systems & network operations.
• Set up, maintain the User Acceptance Testing (UAT), Production & Disaster Recovery (DR) environments for application systems. Identify, assess IT risks, threats, & vulnerabilities of infrastructure and network. Ensure timely upgrade of EOL systems, firmware upgrade, and security patches to maintain system integrity. Execute scheduled vulnerability scans, implement remediation measures to address and close identified vulnerability gaps efficiently.
• Facilitate, interacts with internal and / or external audit engagement, facilitate remediation based on agreed recommendation and associated risks pertaining to Global Information Security Group, industrial best practice and / or any others corporate governance and requirements.
• Maintain documentation & reports. Periodically reviewing IT SOP, guideline, policy, procedure, and control to ensure the efficiency, effectiveness of the SOP & information security controls as a whole, recommending improvements wherever is necessary.

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