Talent.com
This job offer is not available in your country.
Customer Service Representative

Customer Service Representative

Techplus Consulting Sdn. Bhd.Kuala Lumpur, Kuala Lumpur, Malaysia
1 day ago
Job description

Requirements

  • Minimum SPM / Diploma qualification
  • Good communication skills in both English and Chinese (spoken & written)
  • Comfortable working in a team-based and shift-based environment (including weekends and public holidays when required)
  • Basic computer skills and ability to learn new systems
  • Prior customer service experience is an advantage but fresh graduates are welcome to apply

Responsibilities

  • Respond promptly to customer inquiries via live chat, email, and phone calls in English and Chinese
  • Provide accurate information and resolve issues effectively
  • Record and update customer interactions in the system
  • Coordinate with relevant teams to resolve customer concerns
  • Follow up with customers to ensure resolution and satisfaction

    • Benefits

  • Annual Leave up to 10 days
  • Medical Leave up to 14 days

    • Additional Benefits

  • Training Provided

    • Skills

    Customer Service Communication Skills Active Listening Problem-Solving IT Support Technical Support

    Important Information

    Never provide your bank or credit card details when applying for jobs. Do not transfer any money or complete unrelated online surveys. If you see something suspicious, Report this Job ad.

    Learn More Save

    Create a job alert for this search

    Customer Service Representative • Kuala Lumpur, Kuala Lumpur, Malaysia