Job Overview
Location : SPX Express Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.
Working arrangement : 6 working days, rotational day shift.
Employment type : Full-time & Fixed Term Contract.
Responsibilities
- Welcome and assist customers in a friendly and professional manner.
- Ensure the reception area is tidy and well-stocked with necessary stationery and materials.
- Service customers’ delivery, packing, and shipping needs efficiently.
- Receive customer orders and coordinate with drivers for pick-up.
- Monitor and ensure smooth operation and parcel pick-up procedures at the Drop-Off Point.
- Assist, sort & process inbound volume and support drivers in parcel collection.
- Ensure adherence to standard operating procedures at all times.
- Perform other ad-hoc duties as required.
Qualifications
Decent knowledge of Microsoft Office tools.Detail-oriented, meticulous, and pleasant personality.Experience in customer service or logistics is an advantage.Have prior working experience in retail, service point or any similar nature.Benefits
Fixed allowance, KPI Incentive, Overtime (if required).EPF, SOCSO.#J-18808-Ljbffr