Assistant Manager
Hitachi Vantara CorporationPetaling Jaya, Selangor, Malaysia30+ days ago
Job descriptionMin 3-5years experience as service related position in in any machinery industries. Willingness and ability to travel overseas as needed. Experience with Electron Microscope or other microscope related product service is an advantage. Excellent communication and negotiation skill. Fluency in English. Initiative to determine and propose solutions to distributors is required. Good knowledge of Export and Import trading is an advantage. Channel Management experience is an advantage. Fluency in English is mandatory Degree in the science-related field or major is an advantage Business level Japanese language skill is an advantage
Responsibilities
- Support administrative work relating to service job (e.g. preparation of quotation, parts order etc.)
- Support product line machines worldwide on-site installation, modification, maintenance, calibration, troubleshoot and repair service.
- Provide timely and effective technical support to distributors, addressing inquiries and resolving issues related for domestic and international distributors.
- Conduct training sessions for distributors on product features and troubleshooting procedures to distributors.
- Manage and enhance the service skills of distributors, focusing on improving service capabilities among distributors in ASEAN and India.
- Support HHT in setup, installation or manufacturing of product line machines in Japan.
- Prepare job reports, meeting reports, technical reports etc. upon job completion.
- Technical support for distributors in India.
Qualifications
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Assistant Manager • Petaling Jaya, Selangor, Malaysia
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