Sales Consultant, PF

Overview

Primary Objective : Solicit and promote sales of Personal Financing (PF) products to achieve business KPIs. Deliver superior customer experience.

Responsibilities

• Sales : Solicit and promote sales of PF products; Achieve individual sales targets and contribute towards to achievement of Group targets; Prepare and pro-actively execute sales plans for prospective customers, using internal marketing as well as self-generated leads; Set appointments, carry-out sales call visits where necessary, prospecting and early engagement with new to bank customers; Cross selling of other retail banking products such as ASB, PF-i, Credit cards etc.
• Customer Service : Ensure high standard of customer experience in line with the quality and standards set by the Bank.
• Compliance : Ensure compliance to the policies and procedures set by the Bank; Protect the image and brand of the Bank.
• Operations : Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.

Requirements

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