This job offer is not available in your country.
Key Account Executive (Retention and Upselling)
Alpha Iota BPO Sdn BhdKota Bharu, Kelantan, Malaysia30+ days ago
Job descriptionResponsible for managing customer accounts effectively, providing great experience to customers, and delighting customers while building rapport and loyalty by keeping close contact. Maintain an accurate record of client engagement. Maintain professionalism in all conversations with customers across all channels through phone calls and Whatsapp / Telegram chat. Provide great customer experience through a consultative approach. Be a strong team player and support company directions & goals. Take ownership of your own performance by evaluating key metrics. Be agile to change and continue to develop deeper knowledge and skills workshops, team huddles & coaching sessions. Work location : Remote Working hours : Monday - Friday (12PM - 9PM). Possess at least 2 years of relevant experience in Account Management / Customer Service / B2C Sales in any industry. Good command of English, Mandarin and Bahasa Malaysia. Good negotiation skills with the ability to resolve issues and customer concerns. Sense of ownership and pride in your performance and its impact on the company's success. Strong organisational, planning, problem-solving, and decision-making skills, and the ability to multitask, and work well independently and in a team setting. A proficient communicator with a consultative sales approach. Self-motivated and possess aggressive sales personality in achieving quantitative results.
Key Account Executive (Retention and Upselling)
About the job Key Account Executive (Retention and Upselling)
Join Our Alpha Iota Family, Where Everyone Wins!
- Exciting Work-from-Home Opportunities
- Learning & Development Programs to Upskill Yourself
- Lucrative Salary Package
- Health and Wellness Perks & Benefits
- Motivating and Supportive Teams
- ......and lots more!
Alpha Iota is based in Southeast Asia , where we are rapidly growing and are constantly on the lookout for talented individuals like yourself who want to make a difference and kickstart their successful careers. Heres what awaits you at Alpha Iota!
What would you be doing :
To be successful in this role, you will need to have :
#J-18808-Ljbffr
Create a job alert for this search
Key Account Executive • Kota Bharu, Kelantan, Malaysia
Related jobs
Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries.
The company relies on the commitment, ability and teamw...Show moreLast updated: 30+ days ago
- Promoted
- New!
Inside Sales Executive
WatiKota Bharu, Kelantan, Malaysia Get AI-powered advice on this job and more exclusive features.Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships...Show moreLast updated: 4 hours ago
- Promoted
Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)
Bowtie Life Insurance CompanyKota Bharu, Kelantan, Malaysia Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.
As a young and fast-growing company, grooming and learning from the next gen...Show moreLast updated: 16 days ago
- Promoted
Medical Claims Assessors, Officer / Senior Officer (VHIS, Remote / Hybrid)
Bowtie Life Insurance Company LimitedKota Bharu, Kelantan, Malaysia Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company.
As a young and fast-growing company, grooming and learning from the next gen...Show moreLast updated: 1 day ago
- Promoted
Inside Sales Executive
WATI.ioKota Bharu, Kelantan, Malaysia Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.
Trusted and loved by over 14,00...Show moreLast updated: 1 day ago
- Promoted
Fleet Key Account Manager
TalixoKota Bharu, Kelantan, Malaysia Talixo is the world's leading operator of pre-booked transfers, working with the biggest brands in travel.We partner with fleets in 1,100+ cities and 130+ countries worldwide to provide travellers ...Show moreLast updated: 12 days ago
- Promoted
Account Partner - All Regions
OneByZeroKota Bharu, Kelantan, Malaysia This role is open to candidates based in the Philippines, Malaysia, and Vietnam.We also welcome applicants who are open to relocating to any of these countries.
OnebyZero is a next‑generation Data a...Show moreLast updated: 1 day ago
- Promoted
Business & Corporate Banking - Account Relationship (Nationwide)
Hong Leong Bank BerhadKota Bharu, Kelantan, Malaysia The Account Relationship Manager is responsible for driving commercial banking sales and delivering sales targets assigned by the management.
This role reports to the Manager, Business & Corporate B...Show moreLast updated: 16 days ago
- Promoted
Business Development Executive(Remote Work – Malaysia)
RAPSYS TECHNOLOGIES PTE. LTD.Kota Bharu, Kelantan, Malaysia Online Bidding & Lead Generation.Generate new business opportunities through platforms such as Upwork, Freelancer, PPH, Fiverr, etc.
Write effective project proposals and customize bids based on cli...Show moreLast updated: 1 day ago
- Promoted
Country Sales Executive
InTalent AsiaKota Bharu, Kelantan, Malaysia Location : Sri Lanka / Malaysia (South East Asian countries).Industry : Textile & Apparel / Fabric Export.We are seeking an experienced Sales Executive based in Sri Lanka / Malaysia to represent our ...Show moreLast updated: 1 day ago
- Promoted
- New!
Lead Talent Acquisition
BJAKKota Bharu, Kelantan, Malaysia Build the Team That Builds the Future.At BJAK, we believe world‑class products start with world‑class people.We’re expanding our talent footprint and looking for a Lead, Talent Acquisition (Malaysi...Show moreLast updated: 4 hours ago
- Promoted
- New!
Mid-Market Account Executive
WATI.ioKota Bharu, Kelantan, Malaysia Wati is the world's leading WhatsApp-first conversational growth platform, empowering businesses to build deeper customer relationships and accelerate revenue growth.
Trusted and loved by over 14,00...Show moreLast updated: 4 hours ago
- Promoted
Operations Executive for Teacher Team (Remote MY)
Write EdgeKota Bharu, Kelantan, Malaysia Branches in Singapore, Online arm in Singapore, Malaysia and Indonesia.The Training and Development team is in charge of developing a strong team of teachers and working with the key leadership tea...Show moreLast updated: 1 day ago
Sales Admin Intern - Kota Bharu
Rentokil InitialKota Bharu, Kelantan, MYQuick Apply
- Promoted
EMEA Senior Enterprise Sales Executive
7SIGNALKota Bharu, Kelantan, Malaysia We’re looking for a dynamic and experienced.Senior Enterprise Sales Executive.SaaS solutions to customers in.Manufacturing, Distribution, Healthcare, and Retail.
The ideal candidate will bring 7+ ye...Show moreLast updated: 20 days ago
- Promoted
Senior Sales Executive (Surgical) - Perak
B. Braun Melsungen AGKota Bharu, Kelantan, Malaysia Senior Sales Executive (Surgical) - Perak Job Description.You’re an important part of our future.Hopefully, we’re also a part of your future! At B.
Braun, we protect and improve the health of people...Show moreLast updated: 18 days ago
- Promoted
Marketing Manager – Join AIScreen and Help Us Make Digital Signage the Future!
FreelancingKota Bharu, Kelantan, Malaysia AIScreen Digital Signage Software – Transforming How the World Sees Digital Signage.About AIScreen Digital Signage Software : .
AIScreen Digital Signage Software.Our cutting-edge B2B SaaS platform emp...Show moreLast updated: 24 days ago
- Promoted
Public Sector Account Executive - Malaysia
Intel CorporationKota Bharu, Kelantan, Malaysia Public Sector Account Executive - Malaysia page is loaded## Public Sector Account Executive - Malaysialocations : Virtual Malaysiatime type : Full timeposted on : Posted 8 Days Agojob requisitio...Show moreLast updated: 30+ days ago
- Promoted
Sales Development Representative
RISE by BCG UKota Bharu, Kelantan, Malaysia About Us : We are a dynamic edu-tech company based in Singapore, dedicated to helping individuals upgrade their skills and effectively use digital platforms.
Our innovative courses are designed to em...Show moreLast updated: 1 day ago
- Promoted
Senior Business Development Executive (Kota Bharu)
Prudential Hong Kong LimitedKota Bharu, Kelantan, Malaysia Senior Business Development Executive (Kota Bharu) page is loaded## Senior Business Development Executive (Kota Bharu)locations : Kelantantime type : Full timeposted on : Posted Todayjob requisi...Show moreLast updated: 1 day ago
- Promoted
Sales Development Representative
TruTripKota Bharu, Kelantan, Malaysia TruTrip is a fast-growing travel management platform built for modern businesses across Asia.We simplify corporate travel with flexible booking, policy enforcement, real-time tracking, and seamless...Show moreLast updated: 1 day ago