Senior Associate - Customer Data Management (6 Months Contract)

Senior Associate - Customer Data Management (6 Months Contract)

Responsibilities :

• Ensure all CMF requests received from Business Partners are completed.
• Ensure all Tariff requests received from Business Partners are completed.
• Ensure System update such as reference data, fuel surcharge, RARG received from Business Partners, Area or Regional office are completed.
• Ensure all CMF mass updates are completed to support GPI and SPA updates.
• Ensure all queries are actively and aggressively solved in a timely manner and recommend process improvements to seniors.
• Ensure the execution of processes related to Billing, in accordance with SLA’s, aiming to achieve the strategic objectives for the Billing operation in the own department.
• Work on own initiative, under pressure and according to prescribed deadlines, contribute to achieve team KPI, and ensure timely update, implementation and compliance with all SOPs and IC.

Requirements :

Other Details :

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