Business Support Solutions Manager
Talent SwitchKuala Lumpur, Malaysia30+ days ago
Job descriptionOversees and optimizes administrative systems and processes to enhance customer service and overall business performance. Manages staff performance, takes corrective actions, supports training implementation and manages teams. Builds and maintains relationships with clients, partners and other external stakeholders. Manages document production, compiles reports and handles administrative tasks for executives. Ensures compliance with policies and champions best practices within the organization. Bachelor of Business Administration, Management, or a related field. Experience in business support or office management Strong knowledge of Microsoft Office Excellent interpersonal, leadership and team management skills. Strong multitasking, problem-solving and time management abilities are crucial. Must possess strong attention to detail and the ability to analyze business performance. Strong ability to communicate with the team, the client and all stakeholders. Eagerness to learn and work in a collaborative environment. Above average salary and performance-based incentives. Flexible working hours and the option for occasional remote work. Health and wellness benefits, including medical insurance. Professional development opportunities and support for certifications. A vibrant and inclusive work culture that fosters creativity, collaboration, and personal growth.
ROLES & RESPONSIBILITIES :
Operational Oversight :
Provides day-to-day management of business operations and administrative functions to ensure efficiency.
Strategic & Administrative Support :
- Links management and employees, contributes to strategic planning and supports policy implementation.
Process Improvement :
Team & Employee Management :
Client & Stakeholder Relations :
Document & Reporting :
Compliance & Best Practice :
QUALIFICATION & REQUIREMENTS :
BENEFITS :
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Solution • Kuala Lumpur, Malaysia
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